Certificate III in Individual Support (Disabilities)


This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Units of Study

13 units must be completed to attain this qualification, consisting of 7 compulsory units and 6 elective units, (Please note that elective units are selected by Set2Learn based on industry consultation).

Core Units

  • CHCDIV001 Work with diverse people

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and wellbeing

  • HLTAAP001 Recognise healthy body systems

  • HLTWHS002 Follow safe work practices for direct client care

  • CHCLEG001 Work legally and ethically

  • CHCCOM005 Communicate and work in health or community services

Elective Units

  • HLTINF001 Comply with infection prevention and control policies and procedures

  • CHCDIS007 Facilitate the empowerment of people with disability

  • CHCDIS003 Support community participation and social inclusion

  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach

  • CHCDIS002 Follow established person-centred behaviour supports

  • CHCDIS004 Communicate using augmentative and alternative communication strategies


To be eligible for fee-free qualification training under Skilling for Recovery you need to:

  • Live or work in NSW
  • Be aged 15 years or older
  • Have left school
  • Be an Australian citizen, permanent resident, humanitarian visa holder or New Zealand citizen.


And meet one of the following criteria:

  • 17 – 24 years old at commencement of training, regardless of employment status (incl. Year 12 school leavers); OR
  • A person who is a recipient of a Commonwealth Government welfare benefit; OR
  • Currently unemployed; OR
  • An employed person who is “is expected to become unemployed”


This course will be run over 26 weeks and with a blend of online classes, work based learning and assessment, online practical workshops and self-paced activities.  This course will be run as follows:

  • Face-to-Face Classes

  • Webinar Online Classes

  • Work Based Learning

  • Self-directed Learning

  • On-the-job Learning

  • Individualised Learning Support (flexible)

  • Practical Skills Training


Assessment that you will undertake to complete your course may include:

  • Online Quizzes
  • Work-Based Observations
  • Practical Skills Assessments
  • Role Plays and Reflections
  • Written Work/Short Answer Questions
  • Work Based Portfolio
  • Research Activities

Upcoming Accredited Courses

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