Certificate IV in Ageing Support


This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency. As this course is designed for existing workers only, learners will need to meet this requirement through their current work role. This may include providing evidence of employment, workplace observations, and other work based tasks.

Who is this for?

This qualification has been designed for people who hold a Certificate III or IV qualification in aged care, disability or related area and who has at least a 12 month continual experience working in the health, aged care or disability sectors. 

Entry Requirements

  • All learners must be at least 18 years of age.
  • All learners must complete a language, literacy and numeracy skills assessment at time of enrolment, or alternatively provide a copy of a Certificate or Statement of Attainment for a Certificate IV qualification or higher.
  • All learners must be an existing worker in a Health/Aged Care/ Disability setting.
  • All learners must have a minimum of 12 months’ experience in a support/carer role in either the Disability, Aged Care, Health or Community Sectors.

Units of Study

18 units must be completed to attain this qualification, consisting of 15 compulsory units and 3 elective units.(Please note that elective units are selected by Set2Learn based on industry consultation)

Core Units

  • HLTAAP001 Recognise healthy body systems

  • CHCCCS023 Support independence and wellbeing

  • CHCPRP001 Develop and maintain networks and collaborative partnerships

  • CHCLEG003 Manage legal and ethical compliance

  • HLTWHS002 Follow safe work practices for direct client care

  • CHCDIV001 Work with diverse people

  • CHCPAL001 Deliver care services using a palliative approach

  • CHCCCS025 Support relationships with carers and families

  • CHCCCS011 Meet personal support needs

  • CHCAGE001 Facilitate the empowerment of older people

  • CHCAGE005 Provide support to people living with dementia

  • CHCADV001 Facilitate the interests and rights of clients

  • CHCCCS006 Facilitate individual service planning and delivery

  • CHCAGE004 Implement interventions with older people at risk

  • CHCAGE003 Coordinate services for older people


  • HLTHPS006 Assist clients with medication

  • CHCCCS015 Provide individualised support

  • CHCDIS007 Facilitate the empowerment of people with disability

Electives may vary to suit the needs of each individual.


This course will be run over 35 weeks for existing workers with a blend of RPL, face-face, work-based training and assessment, and self-paced activities.

This course will be run as follows:

  • Face-to-Face Classes

  • Webinar Online Classes

  • Work Based Learning

  • Self-directed Learning

  • On-the-job Learning

  • Individualised Learning Support (flexible)

  • Practical skills training in

    • Manual Handling

    • Personal Care

    • Medication


Assessment that you will undertake to complete your course may include:

  1. Online Quizzes

  2. Work Based Observations

  3. Practical Skills Assessments

  4. Role Plays

  5. Written Work/Short Answer Questions

  6. Workplace Portfolio and Reflections

  7. Research Activities

  8. Third Party Reports

Recognition of Prior Learning (RPL) / Credit Transfer

You can apply for recognition of prior learning for any learning gained through previous employment or study. You may also apply for any credit transfer on units already completed. Please discuss this further by contacting us on 1300 404 514.

How To Apply

  1. Check your eligibility listed under Entry Requirements.

  2. Request an Enrolment Form and Student Handbook Pack by contacting SET2LEARN on 1300 404 514.

  3. Read the information in your pack carefully and assess your suitability for the course. Feel free to ring us directly with any enquiries you may have.

  4. Set up your Unique Student Identifier (your pack explains what this is and how to set it up).

  5. Complete and send in your Enrolment Forms and Proof of Citizenship Status to SET2LEARN.

  6. All learners will be asked to participate in a Pre-Training Review and complete a Language, Literacy and Numeracy (LLN) assessment or alternatively provide a copy of a Certificate or Statement of Attainment for a Certificate IV qualification or higher. This is to ensure we meet your needs as a learner and you are suitable for the course.

  7. Receive notification of the outcome and confirmation of fees if you are accepted.

Course fees

Full fee for service: $1,890.00

A $190 per person deposit is required upon commencement and the balance can be paid by regular fortnightly instalments.

Please refer to the Student Handbook for further information on payments policy.

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