Certificate IV in Mental Health


This qualification reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, the candidate must have completed at least 80 hours of work as detailed in the Assessment Requirements of units of competency. As this course is designed for existing workers only, learners will need to meet this requirement through their current work role. This may include providing evidence of employment, workplace observations, and other work-based tasks.

Who is this for?

This qualification has been designed to provide a strong foundation for support workers, team leaders, coordinators, frontline managers, and other staff who currently provide services to people with disabilities as part of their day to day work.

Entry Requirements

  • All learners must be at least 18 years of age.

  • All learners must complete a language, literacy and numeracy assessment at time of enrolment, or alternatively provide a copy of a Certificate or Statement of Attainment for a Certificate IV qualification or higher or equivalent.

  • All learners must be an existing worker in a Disability or Mental Health setting and must be working with clients with mental health issues or disorders.

  • All learners must have completed a Certificate IV or higher qualification in Disability, Aged Care, Mental Health or Community Services.

  • All learners must have a minimum of 12 months’ experience in a Disability Mental Health setting or in a support/carer role in either the Disability, Aged Care, Mental Health or Community Sectors.

Units of Study

15 units must be completed to attain this qualification, consisting of 11 compulsory units and 4 elective units. (Please note that elective units are selected by Set2Learn based on industry consultation)

Core Units

  • CHCDIV001 Work with diverse people

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

  • CHCLEG001 Work legally and ethically

  • CHCMHS002 Establish self-directed recovery relationships

  • CHCMHS003 Provide recovery oriented mental health services

  • CHCMHS004 Work collaboratively with the care network and other services

  • CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues

  • CHCMHS007 Work effectively in trauma informed care

  • CHCMHS008 Promote and facilitate self-advocacy

  • CHCMHS011 Assess and promote social, emotional and physical wellbeing

  • HLTWHS001 Participate in workplace health and safety


  • CHCCCS019 Recognise and respond to crisis situations

  • CHCCCS020 Respond effectively to behaviours of concern

  • CHCCCS009 Facilitate responsible behaviour

  • HLTAID011 Provide first aid


This course will be run over 28 weeks for existing workers with a blend of face-face, work based training and assessment, and self-paced activities.

This course will be run as follows:

  • Face-to-Face Classes

  • Webinar Online Classes

  • Work Based Learning

  • Self-directed Learning

  • On-the-job Learning

  • Individualised Learning Support (flexible)

  • Practical skills training in Manual Handling


Assessment that you will undertake to complete your course may include:

  1. Online Quizzes

  2. Work Based Observations

  3. Practical Skills Assessments

  4. Role Plays

  5. Written Work/Short Answer Questions

  6. Workplace Portfolio and Reflections

  7. Research Activities

  8. Third Party Reports

Recognition of Prior Learning (RPL) / Credit Transfer

You can apply for recognition of prior learning for any learning gained through previous employment or study. You may also apply for any credit transfer on units already completed. Please discuss this further by contacting us on 1300 404 514.

How To Apply

  1. Check your eligibility listed under Entry Requirements.

  2. Request an Enrolment Form and Student Handbook Pack by contacting SET2LEARN on 1300 404 514.

  3. Read the information in your pack carefully and assess your suitability for the course. Feel free to ring us directly with any enquiries you may have.

  4. Set up your Unique Student Identifier (your pack explains what this is and how to set it up).

  5. Complete and send in your Enrolment Forms and Proof of Citizenship Status to SET2LEARN.

  6. All learners will be asked to participate in a Pre-Training Review and complete a Language, Literacy and Numeracy (LLN) assessment or alternatively provide a copy of a Certificate or Statement of Attainment for a Certificate IV qualification or higher. This is to ensure we meet your needs as a learner and you are suitable for the course.

  7. Receive notification of the outcome and confirmation of fees if you are accepted.


Full fee for service:  $1,890.00

A $190 per person deposit is required upon commencement and the balance can be paid by regular fortnightly instalments.

Please refer to the Student Handbook for further information on payments policy.

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