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Qualification Details

CHC52015 Diploma of Community Services (Case Management)

RTO Registration Code:  45249

 
 

Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. As this course is designed for existing workers only, learners will need to meet this requirement through their current work role. This may include providing evidence of employment, workplace observations, and other work-based tasks.
 

Who is this for?

This qualification has been designed for existing disability workers who have completed either a Certificate in Disability, Mental Health, Community Services, Youth Work or Aged Care, and who are looking at moving up into more senior roles or into case management.

 

Entry Requirements

  • All learners must be at least 18 years of age.
  • All learners must complete have a minimum Certificate IV qualification or higher.
  • All learners must be an existing worker in a Disability, Mental Health, Community Services, Youth Work or Aged Care setting.
  • All learners must have a minimum of 18 months’ experience working in either a Disability, Mental Health, Community Services, Youth Work or Aged Care setting, or have relevant experience in a support/carer role.
 

Units of Study

16 units must be completed to attain this qualification, consisting of 8 compulsory units and 8 elective units.
(Please note that elective units are selected by SET2LEARN based on industry consultation)

Core Units
HLTWHS004 Manage work health and safety
CHCLEG003 Manage legal and ethical compliance
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCCOM003 Develop workplace communication strategies
CHCDIV003 Manage and promote diversity
CHCPRP003 Reflect on and improve own professional practice
CHCMGT005 Facilitate workplace debriefing and support processes
CHCCCS007 Develop and implement service programs

Electives
BSBWOR501 Manage personal work priorities and professional development
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
BSBWOR502 Lead and manage team effectiveness
BSBADM502 Manage meetings
BSBPMG522 Undertake project work

 

Delivery

This course will be run over 62 weeks for existing workers with a blend of face-face, work based training and assessment, and self-paced activities.

This course will be run as follows:

Flexible, blended mode of delivery including:

  • Face-to-Face Classes
  • Work Based Learning
  • Webinars - Online Classes
  • Self-directed Learning
  • On-the-job Learning
  • Project Work
  • Individualised Learning Support (If required)
 

Assessment

Assessment that you will undertake to complete your course may include:

  • Online Quizzes
  • Work Based Observations
  • Practical skills Assessments
  • Role plays
  • Written work/Short Answer Questions
  • Workplace Portfolio and reflections
  • Research Activities
  • Third Party Reports

 

Recognition of Prior Learning (RPL) / Credit Transfer

You can apply for recognition of prior learning for any learning gained through previous employment or study. You may also apply for any credit transfer on units already completed. Please discuss this further by contacting us on (02) 9853 3268.

 

How To Apply

  1. Check your eligibility listed under Entry Requirements.
  2. Request an Enrolment Form and Student Handbook Pack by contacting SET2LEARN on (02) 9853-3268.
  3. Read the information in your pack carefully and assess your suitability for the course. Feel free to ring us directly with any enquiries you may have.
  4. Set up your Unique Student Identifier (your pack explains what this is and how to set it up).
  5. Complete and send in your Enrolment Forms and Proof of Citizenship Status to SET2LEARN.
  6. All learners will be asked to participate in a Pre-Training Review and provide a copy of a Certificate IV qualification or higher. This is to ensure we meet your needs as a learner and you are suitable for the course.
  7. Receive notification of the outcome and confirmation of fees if you are accepted.
 

Course Fees

Full fee for service:  $3,490.00 
A $190 per person deposit is required upon commencement and the balance is paid by regular fortnightly instalments.
Please refer to the Student Handbook for further information on payments policy.
 

 

 

Upcoming Accredited Courses

Name Course Start Date Course End Date Cost
CS August 2020 Intake-Weekly Delivery 04/08/2020 07/12/2021 $3,490.00

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