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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.

Hearing/deaf

Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.

Physical

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Intellectual

In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.

Learning

A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.

Mental illness

Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.

Acquired brain impairment

Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.

Vision

This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.

Medical condition

Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.

Other

A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.

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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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If you have an International Qualification, and are unsure of the Australian Equivalent use the International Option.","MODIFIERS":[{"VALUE":"A","DISPLAY":"Australian Qualification"},{"VALUE":"E","DISPLAY":"Australian Equivalent"},{"VALUE":"I","DISPLAY":"International"}],"VALUES":[{"DISPLAY":"Bachelor Degree or Higher Degree level","VALUE":"008"},{"DISPLAY":"Advanced Diploma or Associate Degree Level","VALUE":"410"},{"DISPLAY":"Diploma Level","VALUE":"420"},{"DISPLAY":"Certificate IV","VALUE":"511"},{"DISPLAY":"Certificate III","VALUE":"514"},{"DISPLAY":"Certificate II","VALUE":"521"},{"DISPLAY":"Certificate I","VALUE":"524"},{"DISPLAY":"Other education (including certificates or overseas qualifications not listed above)","VALUE":"990"}],"ID":"PRIOREDUCATIONIDS","EVENTS":{"hide_prior_ed":{"LISTENER":"hide_prior_ed","EVENT_ACTION":"hide","TARGET_FIELD":"GIVENNAME"},"show_prior_ed":{"LISTENER":"show_prior_ed","EVENT_ACTION":"show","TARGET_FIELD":"GIVENNAME"}},"TRIGGER_EVENTS":[],"REQUIRED":false,"INFO_ONLY":false,"HIDE_INITIALLY":"hidden"},"CUSTOMFIELD_STUDYREASON":{"CUSTOM":true,"DISPLAY":"Which BEST describes your main reasons for undertaking this course?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_STUDYREASON","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"To get a job","VALUE":"To get a job"},{"DISPLAY":"To develop my existing business","VALUE":"To develop my existing business"},{"DISPLAY":"To start my own business","VALUE":"To start my own business"},{"DISPLAY":"To try for a different career","VALUE":"To try for a different career"},{"DISPLAY":"To get a better job or promotion","VALUE":"To get a better job or promotion"},{"DISPLAY":"It was a requirement of my job","VALUE":"It was a requirement of my job"},{"DISPLAY":"I wanted extra skills for my job","VALUE":"I wanted extra skills for my job"},{"DISPLAY":"To get into another course of study","VALUE":"To get into another course of study"},{"DISPLAY":"Other reasons","VALUE":"Other reasons"},{"DISPLAY":"For personal interest or self-development","VALUE":"For personal interest or self-development"},{"DISPLAY":"To get skills for community/voluntary work","VALUE":"To get skills for community/voluntary work"}]}},"FIELD_ORDER":["SEX","COUNTRYOFBIRTHID","CITYOFBIRTH","COUNTRYOFCITIZENID","CITIZENSTATUSID","INDIGENOUSSTATUSID","LABOURFORCEID","MAINLANGUAGEID","ENGLISHPROFICIENCYID","ENGLISHASSISTANCEFLAG","DISABILITY_INFO","DISABILITYFLAG","DISABILITYTYPEIDS","ATSCHOOLFLAG","HIGHESTSCHOOLLEVELID","PRIOREDUCATIONSTATUS","PRIOREDUCATIONIDS","CUSTOMFIELD_STUDYREASON"]},"review":{"DISPLAY":"Review Details","TYPE":"review","ID":"review"},"billing":{"DISPLAY":"Billing","TYPE":"enrol","paymentMethods":{"DISPLAY":"Payment Method","VALUES":[{"VALUE":"tentative","DISPLAY":"Tentative Enrolment"}],"TYPE":"select"},"ID":"billing"},"step_1632217067394":{"DISPLAY":"Proof of Eligibility","TYPE":"portfolio","STEP_ID":"step_1632217067394","HEADER":"","BLURB_TOP":"PHOTO IDENTIFICATION & PROOF OF CITIZENSHIP\nPlease upload the following documents below:","BLURB_BOTTOM":"","BUTTON_TEXT":"SUBMIT","ISCRICOS":false,"PORTFOLIOCHECKLISTID":"2829","portfolio_optional":true,"QUAL_TYPE":false,"QUAL_VALUE":true,"QUAL_NUMBER":false,"QUAL_ISSUEDBY":false,"QUAL_DATEISSUED":false,"QUAL_DATEEXPIRES":false,"QUAL_DETAILS":false,"QUAL_NAME":false,"QUAL_SPECIALITY":false,"QUAL_STARTDATE":false,"QUAL_STATUS":false,"REG_TYPE":false,"REG_VALUE":true,"REG_NUMBER":false,"REG_ISSUEDBY":false,"REG_DATEISSUED":false,"REG_DATEEXPIRES":false,"REG_REGISTRATION":false,"REG_DETAILS":false,"REG_NAME":false,"MEMBER_TYPE":false,"MEMBER_VALUE":true,"MEMBER_NUMBER":false,"MEMBER_ISSUEDBY":false,"MEMBER_DATEISSUED":false,"MEMBER_DATEEXPIRES":false,"MEMBER_DETAILS":false,"LICENCE_TYPE":false,"LICENCE_VALUE":true,"LICENCE_NUMBER":false,"LICENCE_ISSUEDBY":false,"LICENCE_DATEISSUED":false,"LICENCE_DATEEXPIRES":false,"LICENCE_DETAILS":false,"OTHER_TYPE":false,"OTHER_VALUE":true,"OTHER_NUMBER":false,"OTHER_ISSUEDBY":false,"OTHER_DATEISSUED":false,"OTHER_DATEEXPIRES":false,"OTHER_DETAILS":false,"OTHER_NAME":false},"step_1632220035523":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"step_1632220035523","CONTACT_TYPE":"student","HEADER":"OTHER DETAILS","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"CUSTOMFIELD_LIVENSW":{"CUSTOM":true,"DISPLAY":"Do you live in NSW?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_LIVENSW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_NSWHOUSING":{"CUSTOM":true,"DISPLAY":"Are you living in NSW social housing; or are you, or your household, on NSW Housing Register?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_NSWHOUSING","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_PRIORSS":{"CUSTOM":true,"DISPLAY":"Have you undertaken any other Smart and Skilled qualification this calendar year?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_PRIORSS","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WELFAREPAYMENT":{"CUSTOM":true,"DISPLAY":"Do you receive a Centrelink concessional/welfare payment?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WELFAREPAYMENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_SELECTPAYMENT":{"CUSTOM":true,"DISPLAY":"If Yes, what concessional/welfare payment do you receive?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_SELECTPAYMENT","INFO_ONLY":false,"REQUIRED":false,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Age pension","VALUE":"Age pension"},{"DISPLAY":"Austudy","VALUE":"Austudy"},{"DISPLAY":"Carer Payment","VALUE":"Carer Payment"},{"DISPLAY":"Exceptional Circumstances Relief Payment","VALUE":"Exceptional Circumstances Relief Payment"},{"DISPLAY":"Family Tax Benefit Part A","VALUE":"Family Tax Benefit Part A"},{"DISPLAY":"Farm Household Allowance","VALUE":"Farm Household Allowance"},{"DISPLAY":"Jobseeker Payment (not Jobkeeper)","VALUE":"Jobseeker Payment (not Jobkeeper)"},{"DISPLAY":"Newstart","VALUE":"Newstart"},{"DISPLAY":"Parenting Payment","VALUE":"Parenting Payment"},{"DISPLAY":"Sickness Allowance","VALUE":"Sickness Allowance"},{"DISPLAY":"Special Benefit","VALUE":"Special Benefit"},{"DISPLAY":"Veterans Affairs Pension","VALUE":"Veterans Affairs Pension"},{"DISPLAY":"Veterans Children Education Scheme","VALUE":"Veterans Children Education Scheme"},{"DISPLAY":"Widow Allowance","VALUE":"Widow Allowance"},{"DISPLAY":"Widow B Pension","VALUE":"Widow B Pension"},{"DISPLAY":"Wife Pension","VALUE":"Wife Pension"},{"DISPLAY":"Youth Allowance","VALUE":"Youth Allowance"}]},"CUSTOMFIELD_APPRENTICETRAINEESHIP":{"CUSTOM":true,"DISPLAY":"Are you registered or intend to be in an apprenticeship/traineeship for this qualification in NSW?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_APPRENTICETRAINEESHIP","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_ESPCLIENT":{"CUSTOM":true,"DISPLAY":"Are you an Employment Service Provider client (e.g. JobActive)","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_ESPCLIENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WEEKSEMPLOYED":{"CUSTOM":true,"DISPLAY":"Have you been employed for 6 months or less?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WEEKSEMPLOYED","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CTRPL_INFO":{"ID":"CTRPL_INFO","TYPE":"info_expandable","DISPLAY":"Credit Transfer (CT) and Recognition of Prior Learning (RPL) Information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":false,"TOOLTIP":"
CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
\n","INFO_ONLY":true},"CUSTOMFIELD_CTRPL":{"CUSTOM":true,"DISPLAY":"Do you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL)?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_CTRPL","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_LLNREVIEW":{"CUSTOM":true,"DISPLAY":"I understand that as part of the enrolment process, I will complete a learning, literacy and numeracy review quiz","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_LLNREVIEW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]}},"FIELD_ORDER":["CUSTOMFIELD_LIVENSW","CUSTOMFIELD_NSWHOUSING","CUSTOMFIELD_PRIORSS","CUSTOMFIELD_WELFAREPAYMENT","CUSTOMFIELD_SELECTPAYMENT","CUSTOMFIELD_APPRENTICETRAINEESHIP","CUSTOMFIELD_ESPCLIENT","CUSTOMFIELD_WEEKSEMPLOYED","CTRPL_INFO","CUSTOMFIELD_CTRPL","CUSTOMFIELD_LLNREVIEW"]},"step_1632229666527":{"DISPLAY":"Course Information Agreement","TYPE":"contact-note","STEP_ID":"step_1632229666527","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"COURSE INFORMATION AGREEMENT","BLURB_TOP":"TRAINING GUARANTEE\nThe RTO will guarantee to complete all training and/or assessment once the student has commenced study in their chosen qualification or course of study, unless the student submits a formal written request notifying the RTO that they wish to withdraw. If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. 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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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If you have an International Qualification, and are unsure of the Australian Equivalent use the International Option.","MODIFIERS":[{"VALUE":"A","DISPLAY":"Australian Qualification"},{"VALUE":"E","DISPLAY":"Australian Equivalent"},{"VALUE":"I","DISPLAY":"International"}],"VALUES":[{"DISPLAY":"Bachelor Degree or Higher Degree level","VALUE":"008"},{"DISPLAY":"Advanced Diploma or Associate Degree Level","VALUE":"410"},{"DISPLAY":"Diploma Level","VALUE":"420"},{"DISPLAY":"Certificate IV","VALUE":"511"},{"DISPLAY":"Certificate III","VALUE":"514"},{"DISPLAY":"Certificate II","VALUE":"521"},{"DISPLAY":"Certificate I","VALUE":"524"},{"DISPLAY":"Other education (including certificates or overseas qualifications not listed above)","VALUE":"990"}],"ID":"PRIOREDUCATIONIDS","EVENTS":{"hide_prior_ed":{"LISTENER":"hide_prior_ed","EVENT_ACTION":"hide","TARGET_FIELD":"GIVENNAME"},"show_prior_ed":{"LISTENER":"show_prior_ed","EVENT_ACTION":"show","TARGET_FIELD":"GIVENNAME"}},"TRIGGER_EVENTS":[],"REQUIRED":false,"INFO_ONLY":false,"HIDE_INITIALLY":"hidden"},"CUSTOMFIELD_STUDYREASON":{"CUSTOM":true,"DISPLAY":"Which BEST describes your main reasons for undertaking this course?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_STUDYREASON","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"To get a job","VALUE":"To get a job"},{"DISPLAY":"To develop my existing business","VALUE":"To develop my existing business"},{"DISPLAY":"To start my own business","VALUE":"To start my own business"},{"DISPLAY":"To try for a different career","VALUE":"To try for a different career"},{"DISPLAY":"To get a better job or promotion","VALUE":"To get a better job or promotion"},{"DISPLAY":"It was a requirement of my job","VALUE":"It was a requirement of my job"},{"DISPLAY":"I wanted extra skills for my job","VALUE":"I wanted extra skills for my job"},{"DISPLAY":"To get into another course of study","VALUE":"To get into another course of study"},{"DISPLAY":"Other reasons","VALUE":"Other reasons"},{"DISPLAY":"For personal interest or self-development","VALUE":"For personal interest or self-development"},{"DISPLAY":"To get skills for community/voluntary work","VALUE":"To get skills for community/voluntary work"}]}},"FIELD_ORDER":["SEX","COUNTRYOFBIRTHID","CITYOFBIRTH","COUNTRYOFCITIZENID","CITIZENSTATUSID","INDIGENOUSSTATUSID","LABOURFORCEID","MAINLANGUAGEID","ENGLISHPROFICIENCYID","ENGLISHASSISTANCEFLAG","DISABILITY_INFO","DISABILITYFLAG","DISABILITYTYPEIDS","ATSCHOOLFLAG","HIGHESTSCHOOLLEVELID","PRIOREDUCATIONSTATUS","PRIOREDUCATIONIDS","CUSTOMFIELD_STUDYREASON"]},"review":{"DISPLAY":"Review Details","TYPE":"review","ID":"review"},"billing":{"DISPLAY":"Billing","TYPE":"enrol","paymentMethods":{"DISPLAY":"Payment Method","VALUES":[{"VALUE":"tentative","DISPLAY":"Tentative Enrolment"}],"TYPE":"select"},"ID":"billing"},"step_1632217067394":{"DISPLAY":"Proof of Eligibility","TYPE":"portfolio","STEP_ID":"step_1632217067394","HEADER":"","BLURB_TOP":"PHOTO IDENTIFICATION & PROOF OF CITIZENSHIP\nPlease upload the following documents below:","BLURB_BOTTOM":"","BUTTON_TEXT":"SUBMIT","ISCRICOS":false,"PORTFOLIOCHECKLISTID":"2829","portfolio_optional":true,"QUAL_TYPE":false,"QUAL_VALUE":true,"QUAL_NUMBER":false,"QUAL_ISSUEDBY":false,"QUAL_DATEISSUED":false,"QUAL_DATEEXPIRES":false,"QUAL_DETAILS":false,"QUAL_NAME":false,"QUAL_SPECIALITY":false,"QUAL_STARTDATE":false,"QUAL_STATUS":false,"REG_TYPE":false,"REG_VALUE":true,"REG_NUMBER":false,"REG_ISSUEDBY":false,"REG_DATEISSUED":false,"REG_DATEEXPIRES":false,"REG_REGISTRATION":false,"REG_DETAILS":false,"REG_NAME":false,"MEMBER_TYPE":false,"MEMBER_VALUE":true,"MEMBER_NUMBER":false,"MEMBER_ISSUEDBY":false,"MEMBER_DATEISSUED":false,"MEMBER_DATEEXPIRES":false,"MEMBER_DETAILS":false,"LICENCE_TYPE":false,"LICENCE_VALUE":true,"LICENCE_NUMBER":false,"LICENCE_ISSUEDBY":false,"LICENCE_DATEISSUED":false,"LICENCE_DATEEXPIRES":false,"LICENCE_DETAILS":false,"OTHER_TYPE":false,"OTHER_VALUE":true,"OTHER_NUMBER":false,"OTHER_ISSUEDBY":false,"OTHER_DATEISSUED":false,"OTHER_DATEEXPIRES":false,"OTHER_DETAILS":false,"OTHER_NAME":false},"step_1632220035523":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"step_1632220035523","CONTACT_TYPE":"student","HEADER":"OTHER DETAILS","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"CUSTOMFIELD_LIVENSW":{"CUSTOM":true,"DISPLAY":"Do you live in NSW?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_LIVENSW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_NSWHOUSING":{"CUSTOM":true,"DISPLAY":"Are you living in NSW social housing; or are you, or your household, on NSW Housing Register?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_NSWHOUSING","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_PRIORSS":{"CUSTOM":true,"DISPLAY":"Have you undertaken any other Smart and Skilled qualification this calendar year?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_PRIORSS","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WELFAREPAYMENT":{"CUSTOM":true,"DISPLAY":"Do you receive a Centrelink concessional/welfare payment?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WELFAREPAYMENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_SELECTPAYMENT":{"CUSTOM":true,"DISPLAY":"If Yes, what concessional/welfare payment do you receive?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_SELECTPAYMENT","INFO_ONLY":false,"REQUIRED":false,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Age pension","VALUE":"Age pension"},{"DISPLAY":"Austudy","VALUE":"Austudy"},{"DISPLAY":"Carer Payment","VALUE":"Carer Payment"},{"DISPLAY":"Exceptional Circumstances Relief Payment","VALUE":"Exceptional Circumstances Relief Payment"},{"DISPLAY":"Family Tax Benefit Part A","VALUE":"Family Tax Benefit Part A"},{"DISPLAY":"Farm Household Allowance","VALUE":"Farm Household Allowance"},{"DISPLAY":"Jobseeker Payment (not Jobkeeper)","VALUE":"Jobseeker Payment (not Jobkeeper)"},{"DISPLAY":"Newstart","VALUE":"Newstart"},{"DISPLAY":"Parenting Payment","VALUE":"Parenting Payment"},{"DISPLAY":"Sickness Allowance","VALUE":"Sickness Allowance"},{"DISPLAY":"Special Benefit","VALUE":"Special Benefit"},{"DISPLAY":"Veterans Affairs Pension","VALUE":"Veterans Affairs Pension"},{"DISPLAY":"Veterans Children Education Scheme","VALUE":"Veterans Children Education Scheme"},{"DISPLAY":"Widow Allowance","VALUE":"Widow Allowance"},{"DISPLAY":"Widow B Pension","VALUE":"Widow B Pension"},{"DISPLAY":"Wife Pension","VALUE":"Wife Pension"},{"DISPLAY":"Youth Allowance","VALUE":"Youth Allowance"}]},"CUSTOMFIELD_APPRENTICETRAINEESHIP":{"CUSTOM":true,"DISPLAY":"Are you registered or intend to be in an apprenticeship/traineeship for this qualification in NSW?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_APPRENTICETRAINEESHIP","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_ESPCLIENT":{"CUSTOM":true,"DISPLAY":"Are you an Employment Service Provider client (e.g. JobActive)","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_ESPCLIENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WEEKSEMPLOYED":{"CUSTOM":true,"DISPLAY":"Have you been employed for 6 months or less?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WEEKSEMPLOYED","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CTRPL_INFO":{"ID":"CTRPL_INFO","TYPE":"info_expandable","DISPLAY":"Credit Transfer (CT) and Recognition of Prior Learning (RPL) Information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":false,"TOOLTIP":"
CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
\n","INFO_ONLY":true},"CUSTOMFIELD_CTRPL":{"CUSTOM":true,"DISPLAY":"Do you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL)?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_CTRPL","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_LLNREVIEW":{"CUSTOM":true,"DISPLAY":"I understand that as part of the enrolment process, I will complete a learning, literacy and numeracy review quiz","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_LLNREVIEW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]}},"FIELD_ORDER":["CUSTOMFIELD_LIVENSW","CUSTOMFIELD_NSWHOUSING","CUSTOMFIELD_PRIORSS","CUSTOMFIELD_WELFAREPAYMENT","CUSTOMFIELD_SELECTPAYMENT","CUSTOMFIELD_APPRENTICETRAINEESHIP","CUSTOMFIELD_ESPCLIENT","CUSTOMFIELD_WEEKSEMPLOYED","CTRPL_INFO","CUSTOMFIELD_CTRPL","CUSTOMFIELD_LLNREVIEW"]},"step_1632229666527":{"DISPLAY":"Course Information Agreement","TYPE":"contact-note","STEP_ID":"step_1632229666527","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"COURSE INFORMATION AGREEMENT","BLURB_TOP":"TRAINING GUARANTEE\nThe RTO will guarantee to complete all training and/or assessment once the student has commenced study in their chosen qualification or course of study, unless the student submits a formal written request notifying the RTO that they wish to withdraw. If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. I may opt out of the survey at the time of being contacted.\n\nNCVER will collect, hold, use and disclose my Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).\n\nThe Department may disclose my Personal Information to other Australian government agencies, including those located in States and Territories outside New South Wales.\n\nThe above government agencies may use my Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of my training, the determination of my eligibility to receive subsidised training or for any Fee Exemptions or Concessions. My Personal Information may also be disclosed to other third parties if required by law.\n\nI also acknowledge and agree that the Department may contact me be telephone, email or post, during or after I have ceased subsidised training with SET2LEARN for the purposes of evaluating and assessing my subsidised training.\n\nI declare that the information I have provided to the best of my knowledge is true and correct.\n\nI consent to the collection, use and disclosure of my Personal Information in the manner outlined above.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Consent and Disclosure Form you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]}},"step_order":["userLogin","contactGeneral","contactAvetmiss","step_1632220035523","step_1632217067394","step_1632229666527","step_1632235604858","step_1632313889902","review","billing"],"config_name":"ARCHIVED 15Dec21 Accredited Courses - Skill Set","step_layout":"left","stylesheet":"enrol_flat.css","adjust_field_labels":true,"required_complete_check":true,"use_display_select_placeholder":false,"terminology_student":"Student","payer_terminology":"Payer","cost_terminology":"Fee","course_terminology":"Course","instance_terminology":"Course Instance","enrolling_terminology":"Enrolling","enrol_terminology":"Enrol","enrolment_terminology":"Enrolment","payment_method_selector_terminology":"Payment Method","enrol_invoice_terminology":"Enrol and Send Invoice","enrol_payment_terminology":"Pay and Enrol","enrol_tentative_terminology":"Enrol Tentatively","enrol_direct_debit_terminology":"Enrol ( Direct Debit )","invoice_selector_terminology":"Send Invoice","cc_payment_selector_terminology":"Credit Card","tentative_selector_terminology":"Tentative Enrolment","direct_debit_selector_terminology":"Direct Debit","login_or_create":true,"contact_validation_check":false,"contact_create_only":true,"allow_clients":false,"allow_learners":true,"allow_agents":false,"allow_trainers":false,"user_course_search":false,"add_course_selector":true,"location_filter":false,"contact_search_buttons":true,"contact_search_button_autocreate":true,"enrolment_response_text":"Enrolment was successfully completed. 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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
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Please refer to the Student Handbook for further information regarding fees and charges. The Handbook is provided as part of this induction and enrolment, and can also be viewed and downloaded on our website at www.set2learn.com.au\n\nDEPOSIT\nA minimum $200pp deposit is required upon commencement and the balance is paid by regular fortnightly instalments.\n\nPAYMENT METHODS AVAILABLE\n- Credit Card\n- Cash\n- Bank Transfer Plan (additional charges may apply)\n\nREFUNDS\nPrior to the course commencement date:\nFor written cancellations received greater than five (5) business days prior to the course commencement date, we will refund all monies paid for that enrolment.\n\nOnce training has commenced:\nOnce the course has commenced, refunds may be made in the following circumstances:\n1. Participants have overpaid the administration charge. \n2. Participants enrolled in training that has been terminated by the RTO.\n3. Participant advises the RTO 48 hours prior to course commencement that they are withdrawing from the course.\n4. If the participant withdraws from a course or program due to illness or extreme hardship as determined by the RTO. \n5. In the event that the RTO fails to provide the agreed.\n\nA deposit of no more than $1,500 is required prior to course commencement; this deposit is to confirm a place in the course. Please refer to the Course Flyer for the deposit amount required.\n\nIf a student is deemed not yet competent on completion of training, they will be offered an opportunity to be reassessed. If a student is deemed not yet competent a second time, they will be given another opportunity for reassessment. If a student is required to be reassessed, they will be provided with further guidance from their trainer prior to reassessment. In most cases there will be no reassessment fee. If a reassessment fee is applicable, this fee will be included on the course flyer.\n\nIf a student is deemed competent in some but not all the units of competencies required, a Statement of Attainment will be issued and the student will be given a six-month period to undertake reassessment if required.\n\nCooling Off Period:\nStudents are eligible to cancel their enrolment by submitting a written cancellation (a letter or email is acceptable) within 5 business days of enrolment, where the RTO will refund all monies paid for that enrolment.\n\nTRAINING GUARANTEE\nThe RTO will guarantee to complete all training and/or assessment once the student has commenced study in their chosen qualification or course of study, unless the student submits a formal written request notifying the RTO that they wish to withdraw. If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. I may opt out of the survey at the time of being contacted.\n\nNCVER will collect, hold, use and disclose my Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).\n\nThe Department may disclose my Personal Information to other Australian government agencies, including those located in States and Territories outside New South Wales.\n\nThe above government agencies may use my Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of my training, the determination of my eligibility to receive subsidised training or for any Fee Exemptions or Concessions. My Personal Information may also be disclosed to other third parties if required by law.\n\nI also acknowledge and agree that the Department may contact me be telephone, email or post, during or after I have ceased subsidised training with SET2LEARN for the purposes of evaluating and assessing my subsidised training.\n\nI declare that the information I have provided to the best of my knowledge is true and correct.\n\nI consent to the collection, use and disclosure of my Personal Information in the manner outlined above.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Consent and Disclosure Form you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]}},"step_order":["userLogin","contactGeneral","contactAvetmiss","step_1632220035523","step_1632217067394","step_1632229666527","step_1632235604858","step_1632313889902","review","billing"],"config_name":"ARCHIVED Accredited Courses-01062022","step_layout":"left","stylesheet":"enrol_flat.css","adjust_field_labels":true,"required_complete_check":true,"use_display_select_placeholder":false,"terminology_student":"Student","payer_terminology":"Payer","cost_terminology":"Fee","course_terminology":"Course","instance_terminology":"Course Instance","enrolling_terminology":"Enrolling","enrol_terminology":"Enrol","enrolment_terminology":"Enrolment","payment_method_selector_terminology":"Payment Method","enrol_invoice_terminology":"Enrol and Send Invoice","enrol_payment_terminology":"Pay and Enrol","enrol_tentative_terminology":"Enrol Tentatively","enrol_direct_debit_terminology":"Enrol ( Direct Debit )","invoice_selector_terminology":"Send Invoice","cc_payment_selector_terminology":"Credit Card","tentative_selector_terminology":"Tentative Enrolment","direct_debit_selector_terminology":"Direct Debit","login_or_create":true,"contact_validation_check":false,"contact_create_only":true,"allow_clients":false,"allow_learners":true,"allow_agents":false,"allow_trainers":false,"user_course_search":false,"add_course_selector":true,"location_filter":false,"contact_search_buttons":true,"contact_search_button_autocreate":true,"enrolment_response_text":"Enrolment was successfully completed. 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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
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Acceptance of Enrolment\n\nBy signing below, the learner confirms that they have read, understood and agree to comply with these Terms and Conditions, the Student Handbook, and all applicable SET2LEARN policies and procedures.\n\nThe learner acknowledges that they have been provided with sufficient information to make an informed decision regarding their enrolment, including course requirements, fees, assessment requirements, learner support services, and their rights and responsibilities.\n\n2. Course Information\n\nSET2LEARN will provide training and assessment services in accordance with the requirements of the relevant nationally recognised training product and the Standards for Registered Training Organisations (RTOs) 2025.\n\nTraining and assessment may be delivered through a combination of:\n\nFace-to-face learning\nOnline learning\nWorkplace learning\nVirtual classroom delivery\nRecognition of Prior Learning (RPL)\nRecognition of Current Competency (RCC)\n\nCourse schedules may be amended where necessary due to operational requirements, legislative changes or circumstances beyond SET2LEARN's control. Learners will be advised of any significant changes as soon as reasonably practicable.\n\n3. Learner Responsibilities\n\nLearners agree to:\n\n- provide accurate and complete enrolment information;\n- advise SET2LEARN of any changes to their personal details within seven (7) days;\n- actively participate in scheduled training and assessment activities;\n- complete assessment tasks within the required timeframes;\n- behave respectfully towards staff, other learners and workplace personnel;\n- comply with workplace health and safety requirements;\n- maintain academic integrity and submit their own original work;\n- protect confidential information obtained during training or work placement; and\n- comply with the Student Code of Conduct and all SET2LEARN policies.\n\n4. Learner Support\n\nSET2LEARN is committed to providing an inclusive learning environment and will identify and respond to individual learner support needs throughout the learner journey.\n\nSupport may include:\n\nLanguage, Literacy, Numeracy and Digital (LLND) support;\nreasonable adjustment for disability or medical conditions;\nadditional trainer support;\nflexible learning arrangements where appropriate; and\nreferral to external support services where required.\n\nReasonable adjustments will be implemented where appropriate, provided they do not compromise the integrity of the training product or assessment requirements.\n\nLearners are encouraged to notify SET2LEARN of any support needs before or during their enrolment.\n\n5. Fees and Payments\n\nLearners agree to pay all fees in accordance with the Course Fee Agreement.\n\nFees must be paid by the agreed due dates unless an approved payment arrangement has been established.\n\nSET2LEARN reserves the right to suspend access to training, assessment or learner services where agreed payment arrangements are not maintained.\n\nQualifications and Statements of Attainment will only be issued once:\n\ncompetency has been achieved;\nall required documentation has been received; and\nall outstanding fees have been paid.\n6. Refunds\n\nRefunds are administered in accordance with the SET2LEARN Refund Policy.\n\nWhere SET2LEARN is unable to deliver the agreed training and assessment services, learners may be entitled to:\n\ntransfer to an alternative course (where available); or\na full or pro-rata refund for services not yet delivered.\n\nRefund requests must be submitted in writing.\n\n7. Training Guarantee\n\nOnce a learner has commenced training, SET2LEARN will continue to provide the agreed training and assessment services unless:\n\nthe learner withdraws in writing;\nthe learner's enrolment is cancelled in accordance with SET2LEARN policies; or\ncircumstances beyond SET2LEARN's control prevent delivery.\n\nWhere SET2LEARN is unable to continue delivery, appropriate alternative arrangements or refunds will be offered in accordance with the Refund Policy.\n\n8. Attendance and Participation\n\nLearners are expected to attend all scheduled training sessions and actively participate in learning activities where applicable.\n\nWhere attendance requirements apply due to funding contracts, licensing requirements or workplace obligations, learners must meet those attendance requirements.\n\nFailure to actively participate may result in intervention, withdrawal from training or cancellation of enrolment in accordance with SET2LEARN policies.\n\n9. Assessment\n\nLearners must complete all assessment requirements to demonstrate competency.\n\nAssessment decisions are based on the principles of assessment and the rules of evidence.\n\nLearners who are assessed as Not Yet Competent (NYC) will be provided with opportunities for reassessment in accordance with the Assessment Declaration.\n\n10. Academic Integrity and Artificial Intelligence (AI)\n\nLearners are expected to submit work that is their own.\n\nArtificial Intelligence (AI) tools may be used for learning activities where authorised by the trainer. Unless specifically permitted within an assessment task, assessment evidence must represent the learner's own work and demonstrate their own skills and knowledge.\n\nSET2LEARN may use authenticity checking processes, including learner questioning, observation, technology-assisted review and other quality assurance methods to verify assessment evidence.\n\nAcademic misconduct, including plagiarism, collusion, contract cheating or unauthorised use of AI, may result in reassessment, disciplinary action or cancellation of enrolment.\n\n11. Unique Student Identifier (USI)\n\nLearners undertaking nationally recognised training must provide a valid Unique Student Identifier (USI) or authorise SET2LEARN to obtain one on their behalf.\n\nAQF Certification Documentation cannot be issued until a valid USI has been verified.\n\n12. Privacy\n\nSET2LEARN collects, stores, uses and discloses personal information in accordance with:\n\nPrivacy Act 1988 (Cth); National Vocational Education and Training Regulator Act 2011; Student Identifiers Act 2014; applicable VET Data Policies; and Australian Privacy Principles.\n\nPersonal information is collected for enrolment, training delivery, assessment, regulatory reporting, government funding requirements and quality assurance.\n\nFurther information is available within the SET2LEARN Privacy Notice.\n\n13. Complaints and Appeals\n\nLearners have the right to lodge a complaint or appeal regarding any aspect of their training or assessment.\n\nComplaints and appeals will be managed fairly, confidentially and without victimisation in accordance with the Complaints and Appeals Policy.\n\nWhere a learner is dissatisfied with the outcome of an internal appeal, they may access an independent external review.\n\n14. Withdrawal, Deferral and Cancellation\n\nLearners may request withdrawal, deferral or transfer by submitting a written request.\n\nSET2LEARN may suspend or cancel enrolment where a learner:\n\nBreaches the Student Code of Conduct;\nfails to meet course participation requirements;\nprovides false or misleading information;\nfails to maintain agreed payment arrangements; or\nis no longer eligible under funding requirements.\n\nWhere applicable, refunds will be processed in accordance with the Refund Policy.\n\n15. Issuing Qualifications and Statements of Attainment\n\nSET2LEARN will issue AQF Certification Documentation to learners who have:\n\nSuccessfully completed all required units of competency; met all course requirements; provided a verified USI; and paid all outstanding fees if Fee-for-Service or Gap fees apply.\n\nLearners who partially complete a qualification will receive a Statement of Attainment for all successfully completed units where applicable.\n\n16. Consumer Protection\n\nSET2LEARN is committed to providing services in accordance with the Australian Consumer Law.\n\nTraining and assessment services will be:\n\n- Delivered with due care and skill;\nfit for their intended purpose; and\nprovided within agreed or reasonable timeframes.\n\n- Where consumer guarantees are not met, SET2LEARN will provide an appropriate remedy in accordance with Australian Consumer Law.\n\n17. Changes to Training or Services\n\n- Where changes are required due to legislation, training package updates, regulatory requirements or operational needs, SET2LEARN will advise learners as soon as practicable.\n\n- Where a change significantly impacts a learner's enrolment, SET2LEARN will work with the learner to identify an appropriate solution.\n\n18. Governing Policies\n\nThese Terms and Conditions should be read in conjunction with the current versions of the:\n\nStudent Handbook\nComplaints and Appeals Policy\nRefund Policy\nPrivacy Policy\nAssessment Policy\nLearner Support Policy\nStudent Code of Conduct\nAcademic Integrity Policy\n\nCopies are available in the Student Handbook and by request.\n\n19. Smart and Skilled Funded Training (Where Applicable)\nWhere a learner is enrolled in training funded under the NSW Government Smart and Skilled program, the following conditions apply:\n- Eligibility for Smart and Skilled funding is determined in accordance with the current NSW Smart and Skilled Student Eligibility Policy and supporting evidence requirements.\n- Learners are responsible for providing accurate, complete and truthful information, together with all documentation required to determine and verify their eligibility for subsidised training.\n- Providing false, misleading or incomplete information may result in the withdrawal of funding eligibility, cancellation of enrolment and recovery of any applicable course fees.\n- Government funding is not guaranteed and is subject to the learner meeting the eligibility requirements, available funding, the approved NSW Skills List and SET2LEARN holding a current Smart and Skilled Contract.\n- Where a learner is found to be ineligible for subsidised training, or funding is withdrawn by the NSW Government, the learner may be required to pay the applicable full-fee tuition amount before continuing their enrolment.\n- Student fees for Smart and Skilled training are determined in accordance with the NSW Smart and Skilled Fee Administration Policy. Any exemptions, concessions, fee-free arrangements or fee waivers are subject to the applicable NSW Government policies and eligibility criteria.\n- Learners must notify SET2LEARN as soon as practicable if any change to their personal circumstances may affect their eligibility for government-subsidised training.\n- SET2LEARN is required to collect, verify and retain evidence of learner eligibility and may disclose enrolment, attendance, progression, assessment outcomes and other training activity information to the NSW Department of Education or other authorised agencies in accordance with legislative and contractual requirements.\n- Learners may be contacted by the NSW Department of Education or its authorised representatives during or after their training to verify eligibility, evaluate training quality, conduct surveys or undertake compliance and audit activities.\n- Learners agree to participate in eligibility verification activities and provide any additional documentation reasonably requested by SET2LEARN or the NSW Department of Education.\n- Smart and Skilled funded training is delivered in accordance with the current NSW Smart and Skilled Contract, Operating Guidelines, Consumer Protection Strategy and associated policies.\n\n\nLearner Declaration\n\nBy signing below, I declare that:\n\n-I have read and understood these Terms and Conditions of Enrolment.\n-I have read and understood the Student Handbook.\n- I understand the course requirements and assessment requirements.\n- I understand my rights and responsibilities as a learner.\n- I understand the fees, payment arrangements and refund conditions.\n- I have or will disclosed any learning support or reasonable adjustment requirements.\n- I understand my obligations regarding academic integrity and the acceptable use of Artificial Intelligence (AI).\n- I understand the requirements relating to my Unique Student Identifier (USI).\n- I understand the Complaints and Appeals process.\n- I understand the Withdrawal, Deferral and Cancellation process.\n- I understand when AQF Certification Documentation will be issued.\n- I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice.\n- I declare that the information provided to SET2LEARN is true, complete and accurate.\n- I understand that, where I am enrolled in a NSW Government Smart and Skilled subsidised course, I must meet and continue to meet the eligibility requirements and provide accurate and complete supporting documentation.\n- I understand that providing false, misleading or incomplete information may result in the withdrawal of government funding, cancellation of my enrolment and/or repayment of applicable course fees.\n- I authorise SET2LEARN to verify my eligibility for Smart and Skilled funding and to disclose information required under the NSW Government Smart and Skilled Contract and applicable legislation.\n- I understand that I may be contacted by the NSW Department of Education or its authorised representatives for the purposes of eligibility verification, surveys, quality assurance, evaluation or compliance monitoring.","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing Set2Learn's Terms & Conditions of Enrolment, you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":true,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false}},"FIELD_ORDER":["ReplaceWithID"]}},"step_order":["userLogin","contactGeneral","contactAvetmiss","step_1632220035523","step_1632217067394","step_1632229666527","review","billing"],"config_name":"as at 02.07.2026 - 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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
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Acceptance of Enrolment\n\nBy signing below, the learner confirms that they have read, understood and agree to comply with these Terms and Conditions, the Student Handbook, and all applicable SET2LEARN policies and procedures.\n\nThe learner acknowledges that they have been provided with sufficient information to make an informed decision regarding their enrolment, including course requirements, fees, assessment requirements, learner support services, and their rights and responsibilities.\n\n2. Course Information\n\nSET2LEARN will provide training and assessment services in accordance with the requirements of the relevant nationally recognised training product and the Standards for Registered Training Organisations (RTOs) 2025.\n\nTraining and assessment may be delivered through a combination of:\n\nFace-to-face learning\nOnline learning\nWorkplace learning\nVirtual classroom delivery\nRecognition of Prior Learning (RPL)\nRecognition of Current Competency (RCC)\n\nCourse schedules may be amended where necessary due to operational requirements, legislative changes or circumstances beyond SET2LEARN's control. Learners will be advised of any significant changes as soon as reasonably practicable.\n\n3. Learner Responsibilities\n\nLearners agree to:\n\n- provide accurate and complete enrolment information;\n- advise SET2LEARN of any changes to their personal details within seven (7) days;\n- actively participate in scheduled training and assessment activities;\n- complete assessment tasks within the required timeframes;\n- behave respectfully towards staff, other learners and workplace personnel;\n- comply with workplace health and safety requirements;\n- maintain academic integrity and submit their own original work;\n- protect confidential information obtained during training or work placement; and\n- comply with the Student Code of Conduct and all SET2LEARN policies.\n\n4. Learner Support\n\nSET2LEARN is committed to providing an inclusive learning environment and will identify and respond to individual learner support needs throughout the learner journey.\n\nSupport may include:\n\nLanguage, Literacy, Numeracy and Digital (LLND) support;\nreasonable adjustment for disability or medical conditions;\nadditional trainer support;\nflexible learning arrangements where appropriate; and\nreferral to external support services where required.\n\nReasonable adjustments will be implemented where appropriate, provided they do not compromise the integrity of the training product or assessment requirements.\n\nLearners are encouraged to notify SET2LEARN of any support needs before or during their enrolment.\n\n5. Fees and Payments\n\nLearners agree to pay all fees in accordance with the Course Fee Agreement.\n\nFees must be paid by the agreed due dates unless an approved payment arrangement has been established.\n\nSET2LEARN reserves the right to suspend access to training, assessment or learner services where agreed payment arrangements are not maintained.\n\nQualifications and Statements of Attainment will only be issued once:\n\ncompetency has been achieved;\nall required documentation has been received; and\nall outstanding fees have been paid.\n6. Refunds\n\nRefunds are administered in accordance with the SET2LEARN Refund Policy.\n\nWhere SET2LEARN is unable to deliver the agreed training and assessment services, learners may be entitled to:\n\ntransfer to an alternative course (where available); or\na full or pro-rata refund for services not yet delivered.\n\nRefund requests must be submitted in writing.\n\n7. Training Guarantee\n\nOnce a learner has commenced training, SET2LEARN will continue to provide the agreed training and assessment services unless:\n\nthe learner withdraws in writing;\nthe learner's enrolment is cancelled in accordance with SET2LEARN policies; or\ncircumstances beyond SET2LEARN's control prevent delivery.\n\nWhere SET2LEARN is unable to continue delivery, appropriate alternative arrangements or refunds will be offered in accordance with the Refund Policy.\n\n8. Attendance and Participation\n\nLearners are expected to attend all scheduled training sessions and actively participate in learning activities where applicable.\n\nWhere attendance requirements apply due to funding contracts, licensing requirements or workplace obligations, learners must meet those attendance requirements.\n\nFailure to actively participate may result in intervention, withdrawal from training or cancellation of enrolment in accordance with SET2LEARN policies.\n\n9. Assessment\n\nLearners must complete all assessment requirements to demonstrate competency.\n\nAssessment decisions are based on the principles of assessment and the rules of evidence.\n\nLearners who are assessed as Not Yet Competent (NYC) will be provided with opportunities for reassessment in accordance with the Assessment Declaration.\n\n10. Academic Integrity and Artificial Intelligence (AI)\n\nLearners are expected to submit work that is their own.\n\nArtificial Intelligence (AI) tools may be used for learning activities where authorised by the trainer. Unless specifically permitted within an assessment task, assessment evidence must represent the learner's own work and demonstrate their own skills and knowledge.\n\nSET2LEARN may use authenticity checking processes, including learner questioning, observation, technology-assisted review and other quality assurance methods to verify assessment evidence.\n\nAcademic misconduct, including plagiarism, collusion, contract cheating or unauthorised use of AI, may result in reassessment, disciplinary action or cancellation of enrolment.\n\n11. Unique Student Identifier (USI)\n\nLearners undertaking nationally recognised training must provide a valid Unique Student Identifier (USI) or authorise SET2LEARN to obtain one on their behalf.\n\nAQF Certification Documentation cannot be issued until a valid USI has been verified.\n\n12. Privacy\n\nSET2LEARN collects, stores, uses and discloses personal information in accordance with:\n\nPrivacy Act 1988 (Cth); National Vocational Education and Training Regulator Act 2011; Student Identifiers Act 2014; applicable VET Data Policies; and Australian Privacy Principles.\n\nPersonal information is collected for enrolment, training delivery, assessment, regulatory reporting, government funding requirements and quality assurance.\n\nFurther information is available within the SET2LEARN Privacy Notice.\n\n13. Complaints and Appeals\n\nLearners have the right to lodge a complaint or appeal regarding any aspect of their training or assessment.\n\nComplaints and appeals will be managed fairly, confidentially and without victimisation in accordance with the Complaints and Appeals Policy.\n\nWhere a learner is dissatisfied with the outcome of an internal appeal, they may access an independent external review.\n\n14. Withdrawal, Deferral and Cancellation\n\nLearners may request withdrawal, deferral or transfer by submitting a written request.\n\nSET2LEARN may suspend or cancel enrolment where a learner:\n\nBreaches the Student Code of Conduct;\nfails to meet course participation requirements;\nprovides false or misleading information;\nfails to maintain agreed payment arrangements; or\nis no longer eligible under funding requirements.\n\nWhere applicable, refunds will be processed in accordance with the Refund Policy.\n\n15. Issuing Qualifications and Statements of Attainment\n\nSET2LEARN will issue AQF Certification Documentation to learners who have:\n\nSuccessfully completed all required units of competency; met all course requirements; provided a verified USI; and paid all outstanding fees if Fee-for-Service or Gap fees apply.\n\nLearners who partially complete a qualification will receive a Statement of Attainment for all successfully completed units where applicable.\n\n16. Consumer Protection\n\nSET2LEARN is committed to providing services in accordance with the Australian Consumer Law.\n\nTraining and assessment services will be:\n\n- Delivered with due care and skill;\nfit for their intended purpose; and\nprovided within agreed or reasonable timeframes.\n\n- Where consumer guarantees are not met, SET2LEARN will provide an appropriate remedy in accordance with Australian Consumer Law.\n\n17. Changes to Training or Services\n\n- Where changes are required due to legislation, training package updates, regulatory requirements or operational needs, SET2LEARN will advise learners as soon as practicable.\n\n- Where a change significantly impacts a learner's enrolment, SET2LEARN will work with the learner to identify an appropriate solution.\n\n18. Governing Policies\n\nThese Terms and Conditions should be read in conjunction with the current versions of the:\n\nStudent Handbook\nComplaints and Appeals Policy\nRefund Policy\nPrivacy Policy\nAssessment Policy\nLearner Support Policy\nStudent Code of Conduct\nAcademic Integrity Policy\n\nCopies are available in the Student Handbook and by request.\n\n19. Smart and Skilled Funded Training (Where Applicable)\nWhere a learner is enrolled in training funded under the NSW Government Smart and Skilled program, the following conditions apply:\n- Eligibility for Smart and Skilled funding is determined in accordance with the current NSW Smart and Skilled Student Eligibility Policy and supporting evidence requirements.\n- Learners are responsible for providing accurate, complete and truthful information, together with all documentation required to determine and verify their eligibility for subsidised training.\n- Providing false, misleading or incomplete information may result in the withdrawal of funding eligibility, cancellation of enrolment and recovery of any applicable course fees.\n- Government funding is not guaranteed and is subject to the learner meeting the eligibility requirements, available funding, the approved NSW Skills List and SET2LEARN holding a current Smart and Skilled Contract.\n- Where a learner is found to be ineligible for subsidised training, or funding is withdrawn by the NSW Government, the learner may be required to pay the applicable full-fee tuition amount before continuing their enrolment.\n- Student fees for Smart and Skilled training are determined in accordance with the NSW Smart and Skilled Fee Administration Policy. Any exemptions, concessions, fee-free arrangements or fee waivers are subject to the applicable NSW Government policies and eligibility criteria.\n- Learners must notify SET2LEARN as soon as practicable if any change to their personal circumstances may affect their eligibility for government-subsidised training.\n- SET2LEARN is required to collect, verify and retain evidence of learner eligibility and may disclose enrolment, attendance, progression, assessment outcomes and other training activity information to the NSW Department of Education or other authorised agencies in accordance with legislative and contractual requirements.\n- Learners may be contacted by the NSW Department of Education or its authorised representatives during or after their training to verify eligibility, evaluate training quality, conduct surveys or undertake compliance and audit activities.\n- Learners agree to participate in eligibility verification activities and provide any additional documentation reasonably requested by SET2LEARN or the NSW Department of Education.\n- Smart and Skilled funded training is delivered in accordance with the current NSW Smart and Skilled Contract, Operating Guidelines, Consumer Protection Strategy and associated policies.\n\n\nLearner Declaration\n\nBy signing below, I declare that:\n\n-I have read and understood these Terms and Conditions of Enrolment.\n-I have read and understood the Student Handbook.\n- I understand the course requirements and assessment requirements.\n- I understand my rights and responsibilities as a learner.\n- I understand the fees, payment arrangements and refund conditions.\n- I have or will disclosed any learning support or reasonable adjustment requirements.\n- I understand my obligations regarding academic integrity and the acceptable use of Artificial Intelligence (AI).\n- I understand the requirements relating to my Unique Student Identifier (USI).\n- I understand the Complaints and Appeals process.\n- I understand the Withdrawal, Deferral and Cancellation process.\n- I understand when AQF Certification Documentation will be issued.\n- I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice.\n- I declare that the information provided to SET2LEARN is true, complete and accurate.\n- I understand that, where I am enrolled in a NSW Government Smart and Skilled subsidised course, I must meet and continue to meet the eligibility requirements and provide accurate and complete supporting documentation.\n- I understand that providing false, misleading or incomplete information may result in the withdrawal of government funding, cancellation of my enrolment and/or repayment of applicable course fees.\n- I authorise SET2LEARN to verify my eligibility for Smart and Skilled funding and to disclose information required under the NSW Government Smart and Skilled Contract and applicable legislation.\n- I understand that I may be contacted by the NSW Department of Education or its authorised representatives for the purposes of eligibility verification, surveys, quality assurance, evaluation or compliance monitoring.\n\nI acknowledge that my signature confirms acceptance of these Terms and Conditions of Enrolment.","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing Set2Learn's Terms and Conditions you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":true,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false}},"FIELD_ORDER":["ReplaceWithID"]}},"step_order":["userLogin","contactGeneral","contactAvetmiss","step_1632220035523","step_1632217067394","step_1632229666527","review","billing"],"config_name":"as at 02.06.2026 - 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If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. I may opt out of the survey at the time of being contacted.\n\nNCVER will collect, hold, use and disclose my Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).\n\nThe Department may disclose my Personal Information to other Australian government agencies, including those located in States and Territories outside New South Wales.\n\nThe above government agencies may use my Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of my training, the determination of my eligibility to receive subsidised training or for any Fee Exemptions or Concessions. My Personal Information may also be disclosed to other third parties if required by law.\n\nI also acknowledge and agree that the Department may contact me be telephone, email or post, during or after I have ceased subsidised training with SET2LEARN for the purposes of evaluating and assessing my subsidised training.\n\nI declare that the information I have provided to the best of my knowledge is true and correct.\n\nI consent to the collection, use and disclosure of my Personal Information in the manner outlined above.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Consent and Disclosure Form you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632220035523":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"step_1632220035523","CONTACT_TYPE":"student","HEADER":"ADDITIONAL DETAILS","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"SEX":{"TYPE":"select","DISPLAY":"Gender","VALUES":[{"DISPLAY":"Male","VALUE":"M"},{"DISPLAY":"Female","VALUE":"F"},{"DISPLAY":"Other","VALUE":"X"}],"ID":"SEX","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"CITIZENSTATUSID":{"TYPE":"search-select","DISPLAY":"Citizenship Status","VALUES":[{"DISPLAY":"Australian Citizen","VALUE":1},{"DISPLAY":"New Zealand Citizen","VALUE":2},{"DISPLAY":"New Zealand Citizen (SCV - HELP loan eligible)","VALUE":12},{"DISPLAY":"Australian Permanent Resident","VALUE":3},{"DISPLAY":"Student Visa","VALUE":4},{"DISPLAY":"Temporary Resident Visa","VALUE":5},{"DISPLAY":"Visitor's Visa","VALUE":6},{"DISPLAY":"Business Visa","VALUE":7},{"DISPLAY":"Holiday Visa","VALUE":8},{"DISPLAY":"Other Visa","VALUE":9},{"DISPLAY":"Permanent Humanitarian Visa","VALUE":10},{"DISPLAY":"Overseas - No Visa or Citizenship","VALUE":11}],"ID":"CITIZENSTATUSID","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"INDIGENOUSSTATUSID":{"TYPE":"select","DISPLAY":"Indigenous Status","VALUES":[{"DISPLAY":"No","VALUE":4},{"DISPLAY":"Aboriginal","VALUE":1},{"DISPLAY":"Torres Strait Islander","VALUE":2},{"DISPLAY":"Aboriginal & Torres Strait Islander","VALUE":3}],"ID":"INDIGENOUSSTATUSID","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"LABOURFORCEID":{"TYPE":"select","DISPLAY":"Employment Status","VALUES":[{"DISPLAY":"Full-time employee","VALUE":1},{"DISPLAY":"Part-time employee","VALUE":2},{"DISPLAY":"Self-employed - not employing others","VALUE":3},{"DISPLAY":"Employer","VALUE":4},{"DISPLAY":"Employed - unpaid worker in a family business","VALUE":5},{"DISPLAY":"Unemployed - Seeking full-time work","VALUE":6},{"DISPLAY":"Unemployed - Seeking part-time work","VALUE":7},{"DISPLAY":"Unemployed - Not Seeking employment","VALUE":8}],"ID":"LABOURFORCEID","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"ENGLISHPROFICIENCYID":{"TYPE":"select","DISPLAY":"How well do you speak English?","TOOLTIP":"How well you speak English.","VALUES":[{"DISPLAY":"Very Well","VALUE":1},{"DISPLAY":"Well","VALUE":2},{"DISPLAY":"Not Well","VALUE":3},{"DISPLAY":"Not at all","VALUE":4}],"ID":"ENGLISHPROFICIENCYID","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"ENGLISHASSISTANCEFLAG":{"TYPE":"select","DISPLAY":"Do you require English Assistance?","VALUES":[{"DISPLAY":"Required","VALUE":true},{"DISPLAY":"Not Required","VALUE":false}],"TOOLTIP":"Please specify the level of english language assistance you require","ID":"ENGLISHASSISTANCEFLAG","EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false},"DISABILITY_INFO":{"ID":"DISABILITY_INFO","TYPE":"info_expandable","DISPLAY":"Disability Information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":false,"TOOLTIP":"
Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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If you have an International Qualification, and are unsure of the Australian Equivalent use the International Option.","MODIFIERS":[{"VALUE":"A","DISPLAY":"Australian Qualification"},{"VALUE":"E","DISPLAY":"Australian Equivalent"},{"VALUE":"I","DISPLAY":"International"}],"VALUES":[{"DISPLAY":"Bachelor Degree or Higher Degree level","VALUE":"008"},{"DISPLAY":"Advanced Diploma or Associate Degree Level","VALUE":"410"},{"DISPLAY":"Diploma Level","VALUE":"420"},{"DISPLAY":"Certificate IV","VALUE":"511"},{"DISPLAY":"Certificate III","VALUE":"514"},{"DISPLAY":"Certificate II","VALUE":"521"},{"DISPLAY":"Certificate I","VALUE":"524"},{"DISPLAY":"Other education (including certificates or overseas qualifications not listed above)","VALUE":"990"}],"ID":"PRIOREDUCATIONIDS","EVENTS":{"hide_prior_ed":{"LISTENER":"hide_prior_ed","EVENT_ACTION":"hide","TARGET_FIELD":"GIVENNAME"},"show_prior_ed":{"LISTENER":"show_prior_ed","EVENT_ACTION":"show","TARGET_FIELD":"GIVENNAME"}},"TRIGGER_EVENTS":[],"REQUIRED":false,"INFO_ONLY":false,"HIDE_INITIALLY":"hidden"},"CUSTOMFIELD_STUDYREASON":{"CUSTOM":true,"DISPLAY":"Which BEST describes your main reasons for undertaking this course?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_STUDYREASON","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"To get a job","VALUE":"To get a job"},{"DISPLAY":"To develop my existing business","VALUE":"To develop my existing business"},{"DISPLAY":"To start my own business","VALUE":"To start my own business"},{"DISPLAY":"To try for a different career","VALUE":"To try for a different career"},{"DISPLAY":"To get a better job or promotion","VALUE":"To get a better job or promotion"},{"DISPLAY":"It was a requirement of my job","VALUE":"It was a requirement of my job"},{"DISPLAY":"I wanted extra skills for my job","VALUE":"I wanted extra skills for my job"},{"DISPLAY":"To get into another course of study","VALUE":"To get into another course of study"},{"DISPLAY":"Other reasons","VALUE":"Other reasons"},{"DISPLAY":"For personal interest or self-development","VALUE":"For personal interest or self-development"},{"DISPLAY":"To get skills for community/voluntary work","VALUE":"To get skills for community/voluntary work"}]}},"FIELD_ORDER":["SEX","COUNTRYOFBIRTHID","CITYOFBIRTH","COUNTRYOFCITIZENID","CITIZENSTATUSID","INDIGENOUSSTATUSID","LABOURFORCEID","MAINLANGUAGEID","ENGLISHPROFICIENCYID","ENGLISHASSISTANCEFLAG","DISABILITY_INFO","DISABILITYFLAG","DISABILITYTYPEIDS","ATSCHOOLFLAG","HIGHESTSCHOOLLEVELID","PRIOREDUCATIONSTATUS","PRIOREDUCATIONIDS","CUSTOMFIELD_STUDYREASON"]},"review":{"DISPLAY":"Review Details","TYPE":"review","ID":"review"},"billing":{"DISPLAY":"Billing","TYPE":"enrol","paymentMethods":{"DISPLAY":"Payment Method","VALUES":[{"VALUE":"tentative","DISPLAY":"Tentative Enrolment"}],"TYPE":"select"},"ID":"billing"},"step_1632217067394":{"DISPLAY":"Proof of Eligibility","TYPE":"portfolio","STEP_ID":"step_1632217067394","HEADER":"","BLURB_TOP":"PHOTO IDENTIFICATION & PROOF OF CITIZENSHIP\nPlease upload the following documents below:\n(Choose File, Click on Upload or Update for each document & then Click \"UPLOAD & SUBMIT\" in the top right corner to proceed)","BLURB_BOTTOM":"(Choose File, Click on Upload or Update for each document & then Click \"UPLOAD & SUBMIT\" in the top right corner to proceed)","BUTTON_TEXT":"UPLOAD & SUBMIT","ISCRICOS":false,"PORTFOLIOCHECKLISTID":"2829","portfolio_optional":false,"QUAL_TYPE":false,"QUAL_VALUE":true,"QUAL_NUMBER":false,"QUAL_ISSUEDBY":false,"QUAL_DATEISSUED":false,"QUAL_DATEEXPIRES":false,"QUAL_DETAILS":false,"QUAL_NAME":false,"QUAL_SPECIALITY":false,"QUAL_STARTDATE":false,"QUAL_STATUS":false,"REG_TYPE":false,"REG_VALUE":true,"REG_NUMBER":false,"REG_ISSUEDBY":false,"REG_DATEISSUED":false,"REG_DATEEXPIRES":false,"REG_REGISTRATION":false,"REG_DETAILS":false,"REG_NAME":false,"MEMBER_TYPE":false,"MEMBER_VALUE":true,"MEMBER_NUMBER":false,"MEMBER_ISSUEDBY":false,"MEMBER_DATEISSUED":false,"MEMBER_DATEEXPIRES":false,"MEMBER_DETAILS":false,"LICENCE_TYPE":false,"LICENCE_VALUE":true,"LICENCE_NUMBER":false,"LICENCE_ISSUEDBY":false,"LICENCE_DATEISSUED":false,"LICENCE_DATEEXPIRES":false,"LICENCE_DETAILS":false,"OTHER_TYPE":false,"OTHER_VALUE":true,"OTHER_NUMBER":false,"OTHER_ISSUEDBY":false,"OTHER_DATEISSUED":false,"OTHER_DATEEXPIRES":false,"OTHER_DETAILS":false,"OTHER_NAME":false},"step_1632220035523":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"step_1632220035523","CONTACT_TYPE":"student","HEADER":"OTHER DETAILS","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"CUSTOMFIELD_LIVENSW":{"CUSTOM":true,"DISPLAY":"Do you live in NSW?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_LIVENSW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_NSWHOUSING":{"CUSTOM":true,"DISPLAY":"Are you living in NSW social housing; or are you, or your household, on NSW Housing Register?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_NSWHOUSING","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}],"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_PRIORSS":{"CUSTOM":true,"DISPLAY":"Have you undertaken any other Smart and Skilled qualification this calendar year?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_PRIORSS","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WELFAREPAYMENT":{"CUSTOM":true,"DISPLAY":"Do you receive a Centrelink concessional/welfare payment?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WELFAREPAYMENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}],"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_SELECTPAYMENT":{"CUSTOM":true,"DISPLAY":"If Yes, what concessional/welfare payment do you receive?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_SELECTPAYMENT","INFO_ONLY":false,"REQUIRED":false,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Age pension","VALUE":"Age pension"},{"DISPLAY":"Austudy","VALUE":"Austudy"},{"DISPLAY":"Carer Payment","VALUE":"Carer Payment"},{"DISPLAY":"Exceptional Circumstances Relief Payment","VALUE":"Exceptional Circumstances Relief Payment"},{"DISPLAY":"Family Tax Benefit Part A","VALUE":"Family Tax Benefit Part A"},{"DISPLAY":"Farm Household Allowance","VALUE":"Farm Household Allowance"},{"DISPLAY":"Jobseeker Payment (not Jobkeeper)","VALUE":"Jobseeker Payment (not Jobkeeper)"},{"DISPLAY":"Newstart","VALUE":"Newstart"},{"DISPLAY":"Parenting Payment","VALUE":"Parenting Payment"},{"DISPLAY":"Sickness Allowance","VALUE":"Sickness Allowance"},{"DISPLAY":"Special Benefit","VALUE":"Special Benefit"},{"DISPLAY":"Veterans Affairs Pension","VALUE":"Veterans Affairs Pension"},{"DISPLAY":"Veterans Children Education Scheme","VALUE":"Veterans Children Education Scheme"},{"DISPLAY":"Widow Allowance","VALUE":"Widow Allowance"},{"DISPLAY":"Widow B Pension","VALUE":"Widow B Pension"},{"DISPLAY":"Wife Pension","VALUE":"Wife Pension"},{"DISPLAY":"Youth Allowance","VALUE":"Youth Allowance"}]},"CUSTOMFIELD_APPRENTICETRAINEESHIP":{"CUSTOM":true,"DISPLAY":"Are you registered or intend to be in an apprenticeship/traineeship for this qualification in NSW?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_APPRENTICETRAINEESHIP","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_ESPCLIENT":{"CUSTOM":true,"DISPLAY":"Are you an Employment Service Provider client (e.g. JobActive)","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_ESPCLIENT","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_WEEKSUNEMPLOYED":{"CUSTOM":true,"DISPLAY":"Have you been unemployed for 52 consecutive weeks or more?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_WEEKSUNEMPLOYED","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}],"SYNC_TO_CUSTOM_FIELD":false},"CTRPL_INFO":{"ID":"CTRPL_INFO","TYPE":"info_expandable","DISPLAY":"Credit Transfer (CT) and Recognition of Prior Learning (RPL) Information","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":false,"TOOLTIP":"
CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
\n","INFO_ONLY":true,"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_CTRPL":{"CUSTOM":true,"DISPLAY":"Do you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL)?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_CTRPL","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_LLNREVIEW":{"CUSTOM":true,"DISPLAY":"I understand that as part of the enrolment process, I will complete a learning, literacy and numeracy review quiz","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_LLNREVIEW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_MAILINGLIST":{"ID":"CUSTOMFIELD_MAILINGLIST","TYPE":"select","DISPLAY":" Would you like to join our mailing list to hear about our future training?","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":true,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false,"DYNAMIC":true,"VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]}},"FIELD_ORDER":["CUSTOMFIELD_LIVENSW","CUSTOMFIELD_NSWHOUSING","CUSTOMFIELD_PRIORSS","CUSTOMFIELD_WELFAREPAYMENT","CUSTOMFIELD_SELECTPAYMENT","CUSTOMFIELD_APPRENTICETRAINEESHIP","CUSTOMFIELD_ESPCLIENT","CUSTOMFIELD_WEEKSUNEMPLOYED","CTRPL_INFO","CUSTOMFIELD_CTRPL","CUSTOMFIELD_LLNREVIEW","CUSTOMFIELD_MAILINGLIST"]},"step_1632229666527":{"DISPLAY":"Course Information Agreement and Consent Form","TYPE":"contact-note","STEP_ID":"step_1632229666527","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"SET2LEARN'S TERMS & CONDITIONS OF ENROLMENT","BLURB_TOP":"1. Acceptance of Enrolment\n\nBy signing the Enrolment Form, the learner confirms that they have read, understood and agree to comply with these Terms and Conditions, the Student Handbook, and all applicable SET2LEARN policies and procedures.\n\nThe learner acknowledges that they have been provided with sufficient information to make an informed decision regarding their enrolment, including course requirements, fees, assessment requirements, learner support services, and their rights and responsibilities.\n\n2. Course Information\n\nSET2LEARN will provide training and assessment services in accordance with the requirements of the relevant nationally recognised training product and the Standards for Registered Training Organisations (RTOs) 2025.\n\nTraining and assessment may be delivered through a combination of:\n\nFace-to-face learning\nOnline learning\nWorkplace learning\nVirtual classroom delivery\nRecognition of Prior Learning (RPL)\nRecognition of Current Competency (RCC)\n\nCourse schedules may be amended where necessary due to operational requirements, legislative changes or circumstances beyond SET2LEARN's control. Learners will be advised of any significant changes as soon as reasonably practicable.\n\n3. Learner Responsibilities\n\nLearners agree to:\n\nprovide accurate and complete enrolment information;\nadvise SET2LEARN of any changes to their personal details within seven (7) days;\nactively participate in scheduled training and assessment activities;\ncomplete assessment tasks within the required timeframes;\nbehave respectfully towards staff, other learners and workplace personnel;\ncomply with workplace health and safety requirements;\nmaintain academic integrity and submit their own original work;\nprotect confidential information obtained during training or work placement; and\ncomply with the Student Code of Conduct and all SET2LEARN policies.\n4. Learner Support\n\nSET2LEARN is committed to providing an inclusive learning environment and will identify and respond to individual learner support needs throughout the learner journey.\n\nSupport may include:\n\nLanguage, Literacy, Numeracy and Digital (LLND) support;\nreasonable adjustment for disability or medical conditions;\nadditional trainer support;\nflexible learning arrangements where appropriate; and\nreferral to external support services where required.\n\nReasonable adjustments will be implemented where appropriate, provided they do not compromise the integrity of the training product or assessment requirements.\n\nLearners are encouraged to notify SET2LEARN of any support needs before or during their enrolment.\n\n5. Fees and Payments\n\nLearners agree to pay all fees in accordance with the Course Fee Agreement.\n\nFees must be paid by the agreed due dates unless an approved payment arrangement has been established.\n\nSET2LEARN reserves the right to suspend access to training, assessment or learner services where agreed payment arrangements are not maintained.\n\nQualifications and Statements of Attainment will only be issued once:\n\ncompetency has been achieved;\nall required documentation has been received; and\nall outstanding fees have been paid.\n6. Refunds\n\nRefunds are administered in accordance with the SET2LEARN Refund Policy.\n\nWhere SET2LEARN is unable to deliver the agreed training and assessment services, learners may be entitled to:\n\ntransfer to an alternative course (where available); or\na full or pro-rata refund for services not yet delivered.\n\nRefund requests must be submitted in writing.\n\n7. Training Guarantee\n\nOnce a learner has commenced training, SET2LEARN will continue to provide the agreed training and assessment services unless:\n\nthe learner withdraws in writing;\nthe learner's enrolment is cancelled in accordance with SET2LEARN policies; or\ncircumstances beyond SET2LEARN's control prevent delivery.\n\nWhere SET2LEARN is unable to continue delivery, appropriate alternative arrangements or refunds will be offered in accordance with the Refund Policy.\n\n8. Attendance and Participation\n\nLearners are expected to attend all scheduled training sessions and actively participate in learning activities where applicable.\n\nWhere attendance requirements apply due to funding contracts, licensing requirements or workplace obligations, learners must meet those attendance requirements.\n\nFailure to actively participate may result in intervention, withdrawal from training or cancellation of enrolment in accordance with SET2LEARN policies.\n\n9. Assessment\n\nLearners must complete all assessment requirements to demonstrate competency.\n\nAssessment decisions are based on the principles of assessment and the rules of evidence.\n\nLearners who are assessed as Not Yet Competent (NYC) will be provided with opportunities for reassessment in accordance with the Assessment Declaration.\n\n10. Academic Integrity and Artificial Intelligence (AI)\n\nLearners are expected to submit work that is their own.\n\nArtificial Intelligence (AI) tools may be used for learning activities where authorised by the trainer. Unless specifically permitted within an assessment task, assessment evidence must represent the learner's own work and demonstrate their own skills and knowledge.\n\nSET2LEARN may use authenticity checking processes, including learner questioning, observation, technology-assisted review and other quality assurance methods to verify assessment evidence.\n\nAcademic misconduct, including plagiarism, collusion, contract cheating or unauthorised use of AI, may result in reassessment, disciplinary action or cancellation of enrolment.\n\n11. Unique Student Identifier (USI)\n\nLearners undertaking nationally recognised training must provide a valid Unique Student Identifier (USI) or authorise SET2LEARN to obtain one on their behalf.\n\nAQF Certification Documentation cannot be issued until a valid USI has been verified.\n\n12. Privacy\n\nSET2LEARN collects, stores, uses and discloses personal information in accordance with:\n\nPrivacy Act 1988 (Cth);\nNational Vocational Education and Training Regulator Act 2011;\nStudent Identifiers Act 2014;\napplicable VET Data Policies; and\nAustralian Privacy Principles.\n\nPersonal information is collected for enrolment, training delivery, assessment, regulatory reporting, government funding requirements and quality assurance.\n\nFurther information is available within the SET2LEARN Privacy Notice.\n\n13. Complaints and Appeals\n\nLearners have the right to lodge a complaint or appeal regarding any aspect of their training or assessment.\n\nComplaints and appeals will be managed fairly, confidentially and without victimisation in accordance with the Complaints and Appeals Policy.\n\nWhere a learner is dissatisfied with the outcome of an internal appeal, they may access an independent external review.\n\n14. Withdrawal, Deferral and Cancellation\n\nLearners may request withdrawal, deferral or transfer by submitting a written request.\n\nSET2LEARN may suspend or cancel enrolment where a learner:\n\nbreaches the Student Code of Conduct;\nfails to meet course participation requirements;\nprovides false or misleading information;\nfails to maintain agreed payment arrangements; or\nis no longer eligible under funding requirements.\n\nWhere applicable, refunds will be processed in accordance with the Refund Policy.\n\n15. Issuing Qualifications and Statements of Attainment\n\nSET2LEARN will issue AQF Certification Documentation to learners who have:\n\nsuccessfully completed all required units of competency;\nmet all course requirements;\nprovided a verified USI; and\npaid all outstanding fees.\n\nLearners who partially complete a qualification will receive a Statement of Attainment for all successfully completed units where applicable.\n\n16. Consumer Protection\n\nSET2LEARN is committed to providing services in accordance with the Australian Consumer Law.\n\nTraining and assessment services will be:\n\ndelivered with due care and skill;\nfit for their intended purpose; and\nprovided within agreed or reasonable timeframes.\n\nWhere consumer guarantees are not met, SET2LEARN will provide an appropriate remedy in accordance with Australian Consumer Law.\n\n17. Changes to Training or Services\n\nWhere changes are required due to legislation, training package updates, regulatory requirements or operational needs, SET2LEARN will advise learners as soon as practicable.\n\nWhere a change significantly impacts a learner's enrolment, SET2LEARN will work with the learner to identify an appropriate solution.\n\n18. Governing Policies\n\nThese Terms and Conditions should be read in conjunction with the current versions of the:\n\nStudent Handbook\nComplaints and Appeals Policy\nRefund Policy\nPrivacy Policy\nAssessment Policy\nLearner Support Policy\nStudent Code of Conduct\nAcademic Integrity Policy\n\nCopies are available on request or through the SET2LEARN Learner Portal.\n\nLearner Declaration\n\nBy signing this Enrolment Form, I declare that:\n\nI have read and understood these Terms and Conditions of Enrolment.\nI have read and understood the Student Handbook.\nI understand the course requirements and assessment requirements.\nI understand my rights and responsibilities as a learner.\nI understand the fees, payment arrangements and refund conditions.\nI have disclosed any learning support or reasonable adjustment requirements.\nI understand my obligations regarding academic integrity and the acceptable use of Artificial Intelligence (AI).\nI understand the requirements relating to my Unique Student Identifier (USI).\nI understand the Complaints and Appeals process.\nI understand the Withdrawal, Deferral and Cancellation process.\nI understand when AQF Certification Documentation will be issued.\nI consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice.\nI declare that the information provided to SET2LEARN is true, complete and accurate.\n\nI acknowledge that my signature confirms acceptance of these Terms and Conditions of Enrolment.","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing Set2Learn's Terms & Conditions of Enrolment, you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":true,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. 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Disability in this context does not include short-term disabling health conditions such as a fractured leg, influenza, or corrected physical conditions such as impaired vision managed by wearing glasses or lenses.
Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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If you have an International Qualification, and are unsure of the Australian Equivalent use the International Option.","MODIFIERS":[{"VALUE":"A","DISPLAY":"Australian Qualification"},{"VALUE":"E","DISPLAY":"Australian Equivalent"},{"VALUE":"I","DISPLAY":"International"}],"VALUES":[{"DISPLAY":"Bachelor Degree or Higher Degree level","VALUE":"008"},{"DISPLAY":"Advanced Diploma or Associate Degree Level","VALUE":"410"},{"DISPLAY":"Diploma Level","VALUE":"420"},{"DISPLAY":"Certificate IV","VALUE":"511"},{"DISPLAY":"Certificate III","VALUE":"514"},{"DISPLAY":"Certificate II","VALUE":"521"},{"DISPLAY":"Certificate I","VALUE":"524"},{"DISPLAY":"Other education (including certificates or overseas qualifications not listed above)","VALUE":"990"}],"ID":"PRIOREDUCATIONIDS","EVENTS":{"hide_prior_ed":{"LISTENER":"hide_prior_ed","EVENT_ACTION":"hide","TARGET_FIELD":"GIVENNAME"},"show_prior_ed":{"LISTENER":"show_prior_ed","EVENT_ACTION":"show","TARGET_FIELD":"GIVENNAME"}},"TRIGGER_EVENTS":[],"REQUIRED":false,"INFO_ONLY":false,"HIDE_INITIALLY":"hidden"},"CUSTOMFIELD_STUDYREASON":{"CUSTOM":true,"DISPLAY":"Which BEST describes your main reasons for undertaking this course?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_STUDYREASON","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"To get a job","VALUE":"To get a job"},{"DISPLAY":"To develop my existing business","VALUE":"To develop my existing business"},{"DISPLAY":"To start my own business","VALUE":"To start my own business"},{"DISPLAY":"To try for a different career","VALUE":"To try for a different career"},{"DISPLAY":"To get a better job or promotion","VALUE":"To get a better job or promotion"},{"DISPLAY":"It was a requirement of my job","VALUE":"It was a requirement of my job"},{"DISPLAY":"I wanted extra skills for my job","VALUE":"I wanted extra skills for my job"},{"DISPLAY":"To get into another course of study","VALUE":"To get into another course of study"},{"DISPLAY":"Other reasons","VALUE":"Other reasons"},{"DISPLAY":"For personal interest or self-development","VALUE":"For personal interest or self-development"},{"DISPLAY":"To get skills for community/voluntary work","VALUE":"To get skills for community/voluntary work"}]}},"FIELD_ORDER":["SEX","COUNTRYOFBIRTHID","CITYOFBIRTH","COUNTRYOFCITIZENID","CITIZENSTATUSID","INDIGENOUSSTATUSID","LABOURFORCEID","MAINLANGUAGEID","ENGLISHPROFICIENCYID","ENGLISHASSISTANCEFLAG","DISABILITY_INFO","DISABILITYFLAG","DISABILITYTYPEIDS","ATSCHOOLFLAG","HIGHESTSCHOOLLEVELID","PRIOREDUCATIONSTATUS","PRIOREDUCATIONIDS","CUSTOMFIELD_STUDYREASON"]},"review":{"DISPLAY":"Review Details","TYPE":"review","ID":"review"},"billing":{"DISPLAY":"Billing","TYPE":"enrol","paymentMethods":{"DISPLAY":"Payment Method","VALUES":[{"VALUE":"tentative","DISPLAY":"Tentative Enrolment"}],"TYPE":"select"},"ID":"billing"},"step_1632217067394":{"DISPLAY":"Proof of Eligibility","TYPE":"portfolio","STEP_ID":"step_1632217067394","HEADER":"","BLURB_TOP":"PHOTO IDENTIFICATION & PROOF OF CITIZENSHIP\nPlease upload the following documents below:","BLURB_BOTTOM":"","BUTTON_TEXT":"SUBMIT","ISCRICOS":false,"PORTFOLIOCHECKLISTID":"2829","portfolio_optional":true,"QUAL_TYPE":false,"QUAL_VALUE":true,"QUAL_NUMBER":false,"QUAL_ISSUEDBY":false,"QUAL_DATEISSUED":false,"QUAL_DATEEXPIRES":false,"QUAL_DETAILS":false,"QUAL_NAME":false,"QUAL_SPECIALITY":false,"QUAL_STARTDATE":false,"QUAL_STATUS":false,"REG_TYPE":false,"REG_VALUE":true,"REG_NUMBER":false,"REG_ISSUEDBY":false,"REG_DATEISSUED":false,"REG_DATEEXPIRES":false,"REG_REGISTRATION":false,"REG_DETAILS":false,"REG_NAME":false,"MEMBER_TYPE":false,"MEMBER_VALUE":true,"MEMBER_NUMBER":false,"MEMBER_ISSUEDBY":false,"MEMBER_DATEISSUED":false,"MEMBER_DATEEXPIRES":false,"MEMBER_DETAILS":false,"LICENCE_TYPE":false,"LICENCE_VALUE":true,"LICENCE_NUMBER":false,"LICENCE_ISSUEDBY":false,"LICENCE_DATEISSUED":false,"LICENCE_DATEEXPIRES":false,"LICENCE_DETAILS":false,"OTHER_TYPE":false,"OTHER_VALUE":true,"OTHER_NUMBER":false,"OTHER_ISSUEDBY":false,"OTHER_DATEISSUED":false,"OTHER_DATEEXPIRES":false,"OTHER_DETAILS":false,"OTHER_NAME":false},"step_1632220035523":{"DISPLAY":"Other Details","TYPE":"contact-update","STEP_ID":"step_1632220035523","CONTACT_TYPE":"student","HEADER":"OTHER DETAILS","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"CTRPL_INFO":{"ID":"CTRPL_INFO","TYPE":"info_expandable","DISPLAY":"Credit Transfer (CT) and Recognition of Prior Learning (RPL) Information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":false,"TOOLTIP":"
CREDIT TRANSFER (CT)
\n
You are able to claim a Credit Transfer for a unit if you have already been granted competence by an RTO for that unit. When claiming a Credit Transfer you must present your original Certificate or Statement of Attainment showing the unit code and title.
\n\n
RECOGNITION OF PRIOR LEARNING (RPL)
\n
RPL is available for units where you feel you have gained the skills and knowledge required for that unit through work and life skills but have not had these formally recognised or where you hold a formal qualification that has been superseded and updated.
\n","INFO_ONLY":true},"CUSTOMFIELD_CTRPL":{"CUSTOM":true,"DISPLAY":"Do you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL)?","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_CTRPL","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]},"CUSTOMFIELD_LLNREVIEW":{"CUSTOM":true,"DISPLAY":"I understand that as part of the enrolment process, I will complete a learning, literacy and numeracy review quiz","DYNAMIC":true,"EVENTS":[],"ID":"CUSTOMFIELD_LLNREVIEW","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":[],"TYPE":"select","VALUES":[{"DISPLAY":"Yes","VALUE":"Yes"},{"DISPLAY":"No","VALUE":"No"}]}},"FIELD_ORDER":["CTRPL_INFO","CUSTOMFIELD_CTRPL","CUSTOMFIELD_LLNREVIEW"]},"step_1632229666527":{"DISPLAY":"Course Information Agreement","TYPE":"contact-note","STEP_ID":"step_1632229666527","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"COURSE INFORMATION AGREEMENT","BLURB_TOP":"COURSE FEE:\nFees must be paid according to the terms of the Tax Invoice rendered. Please refer to the Student Handbook for further information regarding fees and charges. The Handbook is provided as part of this induction and enrolment, and can also be viewed and downloaded on our website at www.set2learn.com.au\n\nDEPOSIT\nA minimum $500pp deposit is required upon commencement and the balance is paid by regular fortnightly instalments.\n\nPAYMENT METHODS AVAILABLE\n- Credit Card\n- Cash\n- Bank Transfer Plan (additional charges may apply)\n\nREFUNDS\nPrior to the course commencement date:\nFor written cancellations received greater than five (5) business days prior to the course commencement date, we will refund all monies paid for that enrolment.\n\nOnce training has commenced:\nOnce the course has commenced, refunds may be made in the following circumstances:\n1. Participants have overpaid the administration charge. \n2. Participants enrolled in training that has been terminated by the RTO.\n3. Participant advises the RTO 48 hours prior to course commencement that they are withdrawing from the course.\n4. If the participant withdraws from a course or program due to illness or extreme hardship as determined by the RTO. \n5. In the event that the RTO fails to provide the agreed.\n\nA deposit of no more than $1,500 is required prior to course commencement; this deposit is to confirm a place in the course. Please refer to the Course Flyer for the deposit amount required.\n\nIf a student is deemed not yet competent on completion of training, they will be offered an opportunity to be reassessed. If a student is deemed not yet competent a second time, they will be given another opportunity for reassessment. If a student is required to be reassessed, they will be provided with further guidance from their trainer prior to reassessment. In most cases there will be no reassessment fee. If a reassessment fee is applicable, this fee will be included on the course flyer.\n\nIf a student is deemed competent in some but not all the units of competencies required, a Statement of Attainment will be issued and the student will be given a six-month period to undertake reassessment if required.\n\nCooling Off Period:\nStudents are eligible to cancel their enrolment by submitting a written cancellation (a letter or email is acceptable) within 5 business days of enrolment, where the RTO will refund all monies paid for that enrolment.\n\nTRAINING GUARANTEE\nThe RTO will guarantee to complete all training and/or assessment once the student has commenced study in their chosen qualification or course of study, unless the student submits a formal written request notifying the RTO that they wish to withdraw. If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. I may opt out of the survey at the time of being contacted.\n\nNCVER will collect, hold, use and disclose my Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).\n\nThe Department may disclose my Personal Information to other Australian government agencies, including those located in States and Territories outside New South Wales.\n\nThe above government agencies may use my Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of my training, the determination of my eligibility to receive subsidised training or for any Fee Exemptions or Concessions. My Personal Information may also be disclosed to other third parties if required by law.\n\nI also acknowledge and agree that the Department may contact me be telephone, email or post, during or after I have ceased subsidised training with SET2LEARN for the purposes of evaluating and assessing my subsidised training.\n\nI declare that the information I have provided to the best of my knowledge is true and correct.\n\nI consent to the collection, use and disclosure of my Personal Information in the manner outlined above.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Consent and Disclosure Form you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]}},"step_order":["userLogin","contactGeneral","contactAvetmiss","step_1632220035523","step_1632217067394","step_1632229666527","step_1632235604858","step_1632313889902","review","billing"],"config_name":"as at 18 Feb 2025 - Accredited Courses-FFS","step_layout":"left","stylesheet":"enrol_flat.css","adjust_field_labels":true,"required_complete_check":true,"use_display_select_placeholder":false,"terminology_student":"Student","payer_terminology":"Payer","cost_terminology":"Fee","course_terminology":"Course","instance_terminology":"Course Instance","enrolling_terminology":"Enrolling","enrol_terminology":"Enrol","enrolment_terminology":"Enrolment","payment_method_selector_terminology":"Payment Method","enrol_invoice_terminology":"Enrol and Send Invoice","enrol_payment_terminology":"Pay and Enrol","enrol_tentative_terminology":"Enrol Tentatively","enrol_direct_debit_terminology":"Enrol ( Direct Debit )","invoice_selector_terminology":"Send Invoice","cc_payment_selector_terminology":"Credit Card","tentative_selector_terminology":"Tentative Enrolment","direct_debit_selector_terminology":"Direct Debit","login_or_create":true,"contact_validation_check":false,"contact_create_only":true,"allow_clients":false,"allow_learners":true,"allow_agents":false,"allow_trainers":false,"user_course_search":false,"add_course_selector":true,"location_filter":false,"contact_search_buttons":true,"contact_search_button_autocreate":true,"enrolment_response_text":"Enrolment was successfully completed. 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If a student voluntarily drops out, this guarantee is valid for a maximum of six months from initial course commencement date. In the event of the RTO not being able to provide the training that the student has enrolled, and when the student has been required to pay a fee, the RTO will provide a full refund or pro-rata of any units not completed. Please refer to the Refund procedure for further information on refunds.\n\nCONSUMER GUARANTEE\nThe RTO guarantees that the services provided by the RTO will be:\n- provided with due care and skill\n- fit for any specified purpose (express or implied)\n- provided within a reasonable time (when no timeframe is set for the training).\n\nOn the Enrolment Agreement Form the supply of services states when the services will be provided and the date they will be completed. If the Enrolment Agreement Form does not include the dates, i.e. for RPL or on the job training, the RTO guarantees to supply the service within a reasonable timeframe. What is ‘reasonable’ will depend on the nature of the training and other relevant factors such as the students’ ability to complete the training and assessment.\n\nWHAT HAPPENS IF THIS GUARANTEE IS NOT MET?\nIn the first instance, the student should submit a complaint to the RTO identifying where the RTO has not met its requirements against the Consumer Guarantee, please refer to the Complaints and Appeals policy and procedure for how to submit a complaint.\n\nIf a student believes that the RTO has failed to meet one or more of the consumer guarantees, he/she is entitled to a remedy – for example, a refund, a further service to rectify the problem and in some circumstances compensation for consequential loss. In line with the Complaints and Appeals process, the RTO will provide the appropriate remedy.\n\nIf the problem is minor and can be fixed, the RTO will choose how to fix the problem.\n\nThe consumer cannot cancel and demand a refund immediately, the RTO must have an opportunity to fix the problem. If the complaints process takes too long, the consumer is eligible to cancel the service and request a refund.\n\nIn the event of a major problem, and the RTO is unable to fix the training service, the consumer can choose to terminate the contract for services and obtain a full refund, or seek compensation for the difference between the value of the services provided compared to the price paid.\n\nA purchased service has a major problem when it:\n- has a problem that would have stopped someone from purchasing the service if they had known about it\n- is substantially unfit for its common purpose, and can’t easily be fixed within a reasonable timeframe\n- does not meet the specific purpose the consumer asked for and can’t easily be fixed within a reasonable timeframe\n- creates an unsafe situation.\n\nThe RTO is not required to provide a remedy or refund if a consumer:\n- simply changes their mind, decides they do not wish to go ahead with the training \n- discovers they can buy the training more cheaply elsewhere\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Course Information Agreement you acknowledge and agree to the above information","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632235604858":{"DISPLAY":"Student Acceptance Agreement","TYPE":"contact-note","STEP_ID":"step_1632235604858","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"STUDENT ACCEPTANCE AGREEMENT","BLURB_TOP":"PRIVACY STATEMENT\n\nWHY WE COLLECT YOUR PERSONAL INFORMATION\nAs a registered training organisation (RTO), SET2EARN collects your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. \n\nSET2LEARN collects participant information and training activity data which may include information provided in this enrolment form and provides this information to relevant Funding Bodies, State Training Authorities and the National Centre for Vocational Education Research (NCVER). SETLEARN may also disclose this information to other government agencies, professional bodies and/or other organisations in line with any funding arrangements such as Training Services NSW, Department of Communities and Justice, Department of Education, Skills and Employment, Apprenticeships Careers Australia and NDIS Providers. \n\nSET2LEARN is required to provide this information in accordance with the AVETMISS reporting guidelines and to collect and store this information in accordance with the Australian Privacy Principles. If this personal information is not collected, you will not be able to enrol as a student with SET2LEARN.\n\n\nHOW WE USE YOUR PERSONAL INFORMATION\nWe use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. The information provided is used for planning, administration, policy development, program evaluation, resource allocation, reporting and/or research activities. For these and other lawful purposes, the relevant State Training Authority or the NCVER may also disclose information to its consultants, advisers, other government agencies, professional bodies and/or other organisations. The NCVER may contact past and present students for the purpose of engaging them in surveys or endorsed projects, or for audit or review purposes.\n\nHOW WE DISCLOSE YOUR PERSONAL INFORMATION\nWe are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.\n\nWe are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.\n\n\nHOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION\nThe NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.\n\nThe NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:\n- administration of VET, including program administration, regulation, monitoring and evaluation\n- facilitation of statistics and research relating to education, including surveys and data linkage\n- understanding how the VET market operates, for policy, workforce planning and consumer information.\n\nThe NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER's behalf.\n\nThe NCVER does not intend to disclose your personal information to any overseas recipients.\n\nFor more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy \n\nIf you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.\n\nDESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice\n\n\nSURVEYS\nYou may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.\n\n\nCONTACT INFORMATION\nAt any time, you may contact SET2LEARN on (02) 8076 4774 (during business hours).to:\n- request access to your personal information\n- correct your personal information\n- make a complaint about how your personal information has been handled\n- ask a question about this Privacy Notice\n\nPlease read the following statements and then sign at the bottom of the page:\n- I acknowledge and accept the terms described in the Privacy Statement. \n- I acknowledge and accept that from time to time, SET2LEARN may contact me with information about other services they provide which may be of benefit to me and my business.\n- The selection of units and schedule for delivery are suitable for my needs and I am able to meet the entry requirements of this course.\n- I have made SET2LEARN aware of any special needs I may have in relation to the delivery and assessment of this course and that suitable support options have been discussed.\n- I understand and accept the fees and charges as detailed in the Course Fees Agreement.\n- I declare that the information provided to SET2LEARN in application for study is to the best of my knowledge true, correct and complete at the time of my enrolment/application.\n- I acknowledge that providing any false information and/or failing to disclose any information relevant to my application for enrolment and/or failure to complete an application/enrolment from may result in the withdrawal of any offer, particularly as it relates to my eligibility to obtain an offer for government subsidised training, and/or cancellation of enrolment at the discretion of my Registered Training Organisation.\n- I understand that it is my responsibility to provide all relevant and required documentation as specified above.\n- I authorise SET2LEARN to obtain any information regarding my enrolment and participation in any training and assessment program provided by any educational institution. This information may include details of qualifications obtained, Statements of Attainment, Statements of Results and dates on which these were achieved and awarded.\n- I understand and agree that SET2LEARN may withhold the issuance of relevant Certificate documentation until all agreed fees have been paid.\n- I agree with SET2LEARN's Terms & Conditions of enrolment as listed in the Student Handbook.\n","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID":{"ID":"ReplaceWithID","TYPE":"signature","DISPLAY":"YOUR SIGNATURE: By signing this Student Acceptance Agreement you acknowledge and agree to the above statements","CUSTOM":true,"EVENTS":[],"TRIGGER_EVENTS":[],"REQUIRED":true,"INFO_ONLY":false}},"FIELD_ORDER":["ReplaceWithID"]},"step_1632313889902":{"DISPLAY":"Consent Form","TYPE":"contact-note","STEP_ID":"step_1632313889902","CONTACT_TYPE":"student","noteCodeID":"88","emailTo":"","HEADER":"CONSENT TO USE AND DISCLOSURE OF PERSONAL INFORMATION","BLURB_TOP":"I understand and agree that, under the National Vocational Education and Training Regulator (Data Provision Requirements) Instrument 2020, SET2LEARN is required to collect personal (information or an opinion about me), collected from me, my parent or guardian, such as my name, Unique Student Identifier, date of birth, contact details, training outcomes and performance, sensitive personal information (including my ethnicity or health information) and other enrolment and training activity-related information (together Personal Information) and disclose that Personal Information to the National Centre for Vocational Education Research Ltd (NCVER).\n\nMy Personal Information (including the personal information contained on my enrolment form and my training activity data) may be used or disclosed by SET2LEARN for statistical, regulatory and research purposes. SET2LEARN may disclose my personal information for these purposes to third parties, including:\n- School – if I am a secondary student undertaking VET, including a school-based apprenticeship or traineeship;\n- Employer – if I am enrolled in training paid by my employer;\n- Commonwealth and State or Territory government departments and authorised agencies, including the NSW Department of Education (Department);\n- NCVER;\n- Organisations (including the Department) conducting student surveys; and\n- Researchers.\n\nPersonal Information disclosed to NCVER may be used or disclosed for the following purposes:\n- Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts;\n- Facilitating statistics and research relating to education, including surveys;\n- Understanding how the VET market operates, for policy, workforce planning and consumer information; and\n- Administering VET, including program administration, regulation, monitoring and evaluation.\n\nI may receive an NCVER student survey which may be administered by an NCVER employee, agent or third party contractor. I may opt out of the survey at the time of being contacted.\n\nNCVER will collect, hold, use and disclose my Personal Information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).\n\nThe Department may disclose my Personal Information to other Australian government agencies, including those located in States and Territories outside New South Wales.\n\nThe above government agencies may use my Personal Information for any purpose relating to the exercise of their government functions, including but not limited to the evaluation and assessment of my training, the determination of my eligibility to receive subsidised training or for any Fee Exemptions or Concessions. 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Hearing/deaf
Hearing impairment is used to refer to a person who has an acquired mild, moderate, severe or profound hearing loss after learning to speak, communicates orally and maximises residual hearing with the assistance of amplification. A person who is deaf has a severe or profound hearing loss from, at, or near birth and mainly relies upon vision to communicate, whether through lip reading, gestures, cued speech, finger spelling and/or sign language.
Physical
A physical disability affects the mobility or dexterity of a person and may include a total or partial loss of a part of the body. A physical disability may have existed since birth or may be the result of an accident, illness, or injury suffered later in life; for example, amputation, arthritis, cerebral palsy, multiple sclerosis, muscular dystrophy, paraplegia, quadriplegia or post-polio syndrome.
Intellectual
In general, the term intellectual disability is used to refer to low general intellectual functioning and difficulties in adaptive behaviour, both of which conditions were manifested before the person reached the age of 18. It may result from infection before or after birth, trauma during birth, or illness.
Learning
A general term that refers to a heterogeneous group of disorders manifested by significant difficulties in the acquisition and use of listening, speaking, reading, writing, reasoning, or mathematical abilities. These disorders are intrinsic to the individual, presumed to be due to central nervous system dysfunction, and may occur across the life span. Problems in self-regulatory behaviours, social perception, and social interaction may exist with learning disabilities but do not by themselves constitute a learning disability.
Mental illness
Mental illness refers to a cluster of psychological and physiological symptoms that cause a person suffering or distress and which represent a departure from a persons usual pattern and level of functioning.
Acquired brain impairment
Acquired brain impairment is injury to the brain that results in deterioration in cognitive, physical, emotional or independent functioning. Acquired brain impairment can occur as a result of trauma, hypoxia, infection, tumour, accidents, violence, substance abuse, degenerative neurological diseases or stroke. These impairments may be either temporary or permanent and cause partial or total disability or psychosocial maladjustment.
Vision
This covers a partial loss of sight causing difficulties in seeing, up to and including blindness. This may be present from birth or acquired as a result of disease, illness or injury.
Medical condition
Medical condition is a temporary or permanent condition that may be hereditary, genetically acquired or of unknown origin. The condition may not be obvious or readily identifiable, yet may be mildly or severely debilitating and result in fluctuating levels of wellness and sickness, and/or periods of hospitalisation; for example, HIV/AIDS, cancer, chronic fatigue syndrome, Crohns disease, cystic fibrosis, asthma or diabetes.
Other
A disability, impairment or long-term condition which is not suitably described by one or several disability types in combination. Autism spectrum disorders are reported under this category.
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